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Customer Service Technician

1 month ago

Andover, Massachusetts, United States Agiliti Health, Inc. Full time
Job Summary

Agiliti Health, Inc. is seeking a highly skilled Customer Service Technician to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our medical equipment management services.

Key Responsibilities
  • Deliver and retrieve medical equipment to and from customer locations
  • Process, clean, inspect, and test equipment to ensure it is in good working condition
  • Educate and engage customers on the features and functionality of the equipment
  • Complete all paperwork and data entry accurately and in a timely manner
Requirements
  • 21 years of age or older with a high school diploma or equivalent
  • Valid driver's license with a safe driving record
  • Customer service experience, preferably in a hospital setting
  • Basic computer skills
What We Offer

Agiliti Health, Inc. offers a comprehensive benefits package, including health insurance, short- and long-term disability plans, flexible spending accounts, and a 401(k) savings plan with employer match. We also offer a robust suite of benefits, including employee discounts, tuition reimbursement, and a daily pay program.

Agiliti Health, Inc. is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.