Service Technician
1 month ago
Location: Andover, MA (Service Technicians work within a 1-hour radius from the office)
Employment Type: Full-Time/Permanent
Salary: $62,400 - $83,200
We are seeking a skilled Service Technician to join our team. The ideal candidate will have a solid understanding of basic electronics, wiring circuits, and troubleshooting methods, as well as proficiency with testing equipment.
Key Responsibilities:- Perform repairs, inspections, and programming on basic to high-complexity security systems.
- Conduct routine scheduled inspections, preventative maintenance, and general break/fix calls.
- Handle light installations for small system modifications, removals, and system testing to ensure compliance and functionality.
- Update internal documentation by marking up as-built drawings, system documentation, and device schedules.
- Assist with IT coordination, system commissioning, and final documentation.
- Communicate job status and project issues to relevant stakeholders.
- Ensure safe and responsible work practices, including tracking truck stock materials and cleaning work areas.
- Perform service duties at remote job locations, including overnight stays if necessary.
- Driver's License: Valid state-issued license.
- Experience: 1-5 years of industry experience.
- Skills:
- Ability to work independently or in a field crew.
- Strong attention to safety best practices, particularly when using ladders and aerial lifts.
- Excellent customer service and organizational skills.
- Experience troubleshooting hardware such as Mercury, Andover Controls, Genetec, Amag, and Axis cameras (preferred).
- Ability to read blueprints, technical diagrams, and understand installation methods and best practices.
- Proficiency with field test equipment, including multimeters, cable testers, fiber kits, and similar tools.
- Understanding of IP networks, network troubleshooting, building codes, and NEC (National Electrical Code).
- Basic office software skills (Microsoft Excel, Word, Outlook).
- Physical Requirements: Ability to lift, squat, bend, and pull up to 50 lbs.
Our client offers a company-provided truck and gas card, as well as a service area restricted to within a 1-hour radius from the office.
If you're an experienced technician with a focus on safety, precision, and customer service, we encourage you to apply.
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