Bilingual Customer Service Representative
3 weeks ago
We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Answer product questions, provide product recommendations, and ensure customers are satisfied with their purchases
- Work closely with wholesale and retail customers to determine their needs and provide solutions
- Process sales transactions accurately and consistently with company policies and procedures
- Meet or exceed sales goals, maintain a high level of customer satisfaction, and contribute to a positive store environment
- Bilingual in English and Spanish, with excellent communication and interpersonal skills
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum 1 year of customer service experience, preferably in a retail or sales environment
- Ability to work a variety of shifts, including evenings and weekends, with or without reasonable accommodation
- Valid driver's license and reliable transportation
At Sherwin-Williams, we offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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