Heavy Equipment Service Specialist
2 weeks ago
Empowering Excellence Since 1936
For over 87 years, Power Equipment Company has been a leader in providing robust heavy machinery rental and sales solutions tailored for operators in the aggregate, construction, crane, paving, and compaction sectors. Our skilled team is dedicated to delivering outstanding value through premier heavy construction equipment and dependable product support. We take pride in being committed, capable team players who offer effective solutions to business challenges. We recognize the importance of keeping our customers' machinery operational.
Our achievements are rooted in the success of our workforce, as they are our most valuable asset. This is why we invest in their development and provide a comprehensive range of benefits to support their growth and prosperity.
Job Objective
We are seeking a Heavy Equipment Service Specialist to join our expanding team and contribute to our customer service objectives in the field. The ideal candidate will possess a background in heavy equipment service and support, demonstrate a commitment to safety, and have a passion for delivering exceptional customer service.
Key Responsibilities
- Ensure a safe working environment in accordance with all safety policies and procedures, maintaining a clean and organized workspace free from safety hazards.
- Employ various techniques and tools to inspect, assess, diagnose, and repair mechanical, electrical, and hydraulic issues across a range of heavy equipment applications.
- Maintain accurate records and documentation on equipment and repairs to facilitate precise billing and service logs.
- Overhaul and test machinery or equipment to guarantee operational efficiency.
- Conduct performance tests on mechanical products and equipment post-repair or assembly to ensure compliance with manufacturer specifications.
- Report any additional work required on units or visible signs of damage, including out-of-service conditions and safety concerns, to the service manager.
- Perform cleaning, lubrication, and preventative maintenance on equipment and vehicles as necessary.
- Stay updated on changes in various models of equipment sold and serviced by distributors to enhance technical competencies and knowledge through both in-house and external training resources.
- Execute other duties as assigned.
Required Qualifications
- Possession of a CDL B License.
- High School diploma and completion of an accredited technical program in diesel engine/hydraulics/heavy equipment repair preferred but not mandatory.
- Experience as a Heavy Equipment Technician/Mechanic is essential.
- Must possess personal tools.
- Experience with Volvo and/or other dealership or industry backgrounds is preferred.
- Proficiency in using various diagnostic testing and tuning equipment.
- Familiarity with computer systems and maintenance software is preferred.
- Advanced understanding of technical software applications with relevant industry experience is highly desirable.
- Strong organizational and customer service skills to ensure a high level of customer satisfaction.
- Ability to work overtime as needed.
- Excellent verbal and written communication skills.
Working Environment
- Involves lifting, carrying, reaching, pushing, and/or pulling; climbing and balancing; frequent stooping, kneeling, crouching, and/or crawling; and significant finger dexterity.
- Capability to lift up to 70 lbs.
- Must be able to pass a pre-employment physical assessment.
- Requires successful completion of a pre-employment background check and drug screening.
- Exposure to working near moving mechanical parts and moderate noise levels.
- Must maintain a clean driving record and possess a valid Driver's License.
- This role requires the ability to obtain a DOT Medical Certification.
- Involves working outdoors in various climates and temperatures, with the possibility of prolonged sitting.
Why Choose Power Equipment Company?
The defining characteristic of Power Equipment Company is the dedication and enthusiasm of our employees. It is well-known that employees who are empowered to make a difference daily become engaged, long-term partners in our customers' success. This is why our company culture has always prioritized the success and well-being of our most valuable asset—our employees.
This is the Power Equipment Company difference.
We offer:
- Competitive salary.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Generous paid time off.
- Paid holidays.
- Paid continuing education opportunities.
- Life insurance, including AD&D (family coverage available).
- Long-term and short-term disability insurance.
- Flexible Spending Accounts (FSA) and Health Spending Accounts (HSA).
- Health and wellness programs.
- Opportunities for career advancement.
To succeed in this role, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Power Equipment is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal and state law.
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