Senior Window Cleaning Supervisor

1 week ago


Brentwood, Tennessee, United States Pink's Windows Brentwood - Franklin Full time
Job Overview

Position Summary:

As a Senior Window Cleaning Supervisor at Pink's Windows, you will play a pivotal role in ensuring our clients receive exceptional service. Your leadership will help maintain our reputation for excellence while contributing to a vibrant and growing team.

Key Responsibilities:

  • Client Engagement: Act as the primary point of contact for customers, leading sales initiatives and fostering strong relationships.
  • Team Leadership: Guide a team in executing window cleaning tasks, driving revenue growth and expanding our market presence.
  • Compensation: Enjoy uncapped commission opportunities and a clear path for career advancement.
  • Service Delivery: Perform thorough cleaning of both residential and commercial windows, utilizing industry-standard techniques and equipment.
  • Additional Services: Conduct power washing for various surfaces and ensure gutters are clean and functional.

Pre-Job Responsibilities:

  • Lead all sales efforts, including prospecting and closing deals for both commercial and residential projects.
  • Oversee job execution from initiation to completion, ensuring all necessary materials are prepared in advance.
  • Maintain open communication with clients regarding job timelines and updates.
  • Ensure clarity in communication by discussing job specifics upon arrival at the site.

Job Management:

  • Supervise and delegate tasks to team members during job execution.
  • Coordinate with technicians to ensure tasks are performed efficiently and effectively.
  • Monitor job progress to prevent delays and ensure quality standards are met.
  • Collaborate on tasks as needed to uphold service quality.

Customer Interaction:

  • Manage job closeout procedures, including customer walkthroughs and feedback discussions.
  • Address any areas of concern and ensure customer satisfaction.
  • Handle payment processes and encourage positive reviews from satisfied clients.

Accountability:

  • Take full ownership of job outcomes, including addressing any imperfections.
  • Ensure high levels of customer satisfaction and mentor junior team members.
  • Communicate effectively to maintain strong customer relationships.
  • Play a crucial role in upholding service quality and fostering customer loyalty.

Compensation:

Competitive hourly wage of $20-23, plus tips and commissions.

We appreciate your interest in our opportunities. Qualified candidates will be contacted for further discussions. Pink's Windows is an Equal Opportunity Employer.



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