Desktop Support Manager
2 days ago
We are seeking a skilled Desktop & Depot Support Manager to join our team at Virtual Service Operations in Hartford, Connecticut.
In this role, you will be responsible for managing a team of support engineers and ensuring that all client desktop and depot support tasks are completed in a timely and efficient manner.
Key Responsibilities:
- Manage a team of support engineers to ensure timely and efficient completion of client desktop support tasks
- Ensure all client depot support tasks are completed in a timely and efficient manner
- Ensure all documentation and reporting is completed
- Ensure all tasks are compliant with client policies
Requirements:
- Previous IT management experience
- 2-3+ years of previous experience in desktop/depot support or similar roles
- Experience providing leadership and managing a team
- Expertise in documentation & reporting
- Knowledge of PC Imaging
Preferred Qualifications:
- Certified Dell Technician
- Expertise in Inventory Control
What We Offer:
As a member of our team, you will have the opportunity to work with a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
We are a hybrid cloud and managed services consulting firm with deep partnerships with IT services industry leaders. We take pride in taking care of our employees and offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more.
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