Desktop Support Specialist in Hartford, CT

1 week ago


Hartford, Connecticut, United States Virtual Service Operations Full time
Desktop Support Opportunity

We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Hartford, Connecticut.

Key Responsibilities:
  • Provide workstation software break-fix support
  • Perform IMAC - PC install, moves, adds, and changes
  • Load images and manage assets
  • Support printers and client center (tech bar) operations
  • Update IT service management systems
  • Perform other client support duties as needed
Requirements:
  • Previous experience in desktop support or willingness to learn
  • Knowledge of PC imaging and change management
  • Experience with tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe
  • Ability to work independently and as part of a team
  • Excellent problem-solving skills and communication abilities
What We Offer:
  • A virtue-centered work environment with opportunities for growth and development
  • Ongoing learning and development opportunities
  • A competitive hourly rate of $17.00-$25.00

Please note that this position requires U.S. citizenship status and the ability to work onsite in Hartford, Connecticut.



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