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Desktop Support Specialist

2 months ago

Hartford, Connecticut, United States TEKsystems Full time
Job Description

This role requires a highly skilled Desktop Support Technician to provide day-to-day support for all hardware and break/fix services on UConn Health's main campus. The successful candidate will be the primary point of contact for onsite support issues and will work closely with the team to ensure seamless service delivery.

Key Responsibilities
  • Provide expert-level support for Windows 10/11, Active Directory, and O365
  • Manage Service Now Ticketing system and ensure timely resolution of issues
  • Collaborate with the team to develop and implement effective support strategies
  • Stay up-to-date with the latest technologies and best practices in desktop support
Requirements
  • Minimum 4-5 years of experience in desktop support
  • Expert-level knowledge of Windows 10/11, Active Directory, and O365
  • Experience with Service Now Ticketing system
  • Strong problem-solving and analytical skills
About TEKsystems

We're a global leader in Full-Stack Technology Services, Talent Services, and real-world application. We partner with progressive leaders to drive change and help clients activate ideas and solutions. As an equal opportunity employer, we welcome applications from diverse candidates and are committed to creating an inclusive work environment.