Desktop Support Specialist
10 hours ago
We are seeking a highly motivated and career-driven individual to join our team as a Desktop and Depot Support Specialist in Hartford, Farmington, or Middletown, Connecticut.
Responsibilities:- Provide workstation software break-fix support
- Perform IMAC (Install, Moves, Adds, and Changes) tasks
- Manage asset recovery and tagging
- Offer printer support and client center (Tech Bar) support
- Update IT service management systems
- Perform other client support duties as needed
- Manage the orderly storage of equipment within the client build center (depot)
- Perform tasks related to request fulfillment and device refreshes
- Receive and process returned equipment
- Previous working experience in desktop support is desired
- Knowledge of PC imaging and change management
- Experience with tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe
- Must be within driving distance of Hartford, Farmington, or Middletown, Connecticut
- Must be willing to work onsite in one of these locations
Please note that this position requires U.S. citizenship status due to a government contract.
What We Offer:- A virtue-centered team environment
- Ongoing learning and development opportunities
- A wide variety of benefits for eligible employees
We take pride in taking care of our employees and providing a supportive work environment.
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