Landscaping Account Manager
2 days ago
At Gothic Landscape, we strive to deliver exceptional customer service and build lasting relationships with our clients and teams. With a commitment to innovation, vision, and dedication, we transform landscapes that become the heart of communities. As the largest family-owned and operated landscaping company in the nation, we prioritize our values and recognize the importance of our team members. Together, we create something unique that continues to grow and thrive.
Key Responsibilities:- Create strong relationships with customers through effective communication and service, ensuring they receive quality and timely service on their projects.
- Manage crew members, including morning dispatch, performance management, addressing complaints, and planning, assigning, or directing workloads.
- Provide proactive site quality reviews and communicate assessments internally and externally.
- Network and earn referrals to help the branch achieve its growth objectives.
- Lead the branch in growing its base contracts in targeted market segments and geographic locations.
- Assist the branch team in achieving its overall objectives of quality, retention, growth, and profitability.
- 3+ years of client and crew management experience in the commercial landscape industry, with a proven track record of managing a large client portfolio.
- 2 or 4-year college degree in a related field, or a minimum of 2-3 years of landscape/horticulture experience, including training and managing multiple crew members/gardeners.
- 3+ years of crew management experience, including in-depth knowledge of landscape operations, high-level sales, and strong interpersonal communication skills within the landscape and/or construction industry.
- Sound time management and organizational skills, with a strong work ethic.
- Strong interpersonal verbal and written skills, with the ability to write and present proposals and bids.
- Experience in consultative sales to clients for additional services.
- Spanish bilingual is highly preferred to communicate effectively with crew members.
- Healthcare benefit program and 401K match program.
- 9 paid holidays per year, with paid vacation and sick leave.
- Company-paid take-home vehicle, fuel card, cell phone, and laptop.
- Fun and fast-paced working environment with a great work-life balance.
- Paid training/certification and career advancement.
- Gothic's company culture fosters growth, inspires longevity, and rewards mutual loyalty.
We believe that your success is our success. Apply today and be a part of our team at Gothic Landscape. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, uniform service member and veteran status, marital status, pregnancy, age, national origin, ancestry, citizenship status, disability, protected medical condition, genetic information, sexual orientation, or any other protected status in accordance with all applicable federal, state, and local laws.
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