Store Manager in Training
1 week ago
We are seeking a highly motivated and experienced Store Manager in Training to join our team at Jackrabbit Store. As a key member of our retail operations team, you will be responsible for driving business growth and excellence in our stores.
Key Responsibilities- Develop and execute retail operations plans to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
- Coordinate with district managers to develop and implement strategic plans to drive donations.
- Monitor product levels daily to achieve bottom line sales budget against targets.
- Ensure payroll costs and operating costs are managed to budget.
- Ensure team members deliver excellent customer service to donors and customers.
- Ensure store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
- Partner with community businesses and organizations to promote Goodwill's mission.
- Transfers to different stores at any given moment due to business needs.
- Covers shifts at different stores at any moment due to business needs.
- Ensures that all team members are well-trained and fulfill their duties and responsibilities.
- Ensures that donation attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.
- Ensures that production team processes, prices, and displays product per company standards and to achieve store goals.
- Under direction of the retail district manager, partners with other store locations to allocate donations, team members, and leadership to maximize area performance.
- Ensures that team members are operating per company standards and procedures.
- Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.
- Transfers to different stores at any time due to business needs.
- Partners with support areas (asset protection, human resources, safety, finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
- Builds a high-performing team.
- Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of team members.
- Ensures that the assistant store manager effectively manages performance of retail store associates.
- Plays critical role in driving company culture change efforts and change management processes.
- Models Goodwill core values trust, collaboration, engagement, ownership, and innovation.
- High school diploma or equivalent.
- Two years work experience in retail management, preferably thrift.
- One-year customer service experience.
- Proficient in Microsoft Office Suite.
- Valid driver's license and clean MVR.
- Ability to pass a background check and drug screen, where applicable for position.
- Ability to speak and read English proficiently.
- Comprehensive total rewards package.
- 5 medical plans.
- Employer-funded health reimbursement account (HRA).
- 3 dental plans.
- Vision plan.
- 401K (immediate participation upon hire).
- Employer-paid life insurance.
- Employee assistance program (EAP).
- Paid time off; sick and vacation.
- Paid holidays.
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