Branch Manager

10 hours ago

Crystal Lake, Illinois, United States Accurate Personnel Full time
Job Summary

The Branch Manager is a key leadership role responsible for driving the temporary and direct hire revenue growth of the branch to meet and/or exceed the branch budget. This position requires a strong leader who can recruit, hire, train, and retain colleagues, while also providing continuous training and development opportunities.

Key Responsibilities
  • Recruit, hire, train, and retain colleagues
  • Provide continuous training and development opportunities
  • Establish and regularly monitor goals and objectives for colleagues
  • Conduct formal performance reviews to assess each colleague's performance and next steps in their career development
  • Provide timely coaching, counseling, and conflict resolution discussions with direct reports
  • Develop and implement motivational activities to increase and maintain high morale and retention of colleagues
  • Formally administer individual activity and result expectations for all colleagues within the first 30 days of employment
  • Ensure all company practices are in accordance with standard operating practices (I-9 compliance, reference checks, and audit compliance)
  • Manage and monitor receivables within company guidelines
  • Maintain operations and appearance of the branch in accordance with company standards
  • Possess a thorough understanding of operating systems and ensure all data entry is maintained and accurate
  • Utilize automated reporting systems to manage and review branch operations
  • Knowledgeable of all financial and business reporting to manage the market
  • Understanding of company products, services, and tools
  • Maintain cooperation within the branch, region, and sister divisions
  • Be aware and maintain a database information of top competitors in the market
  • Drive and manage business development efforts to meet and/or exceed targets and budget established annually
  • Create personal business development plan to meet budget objectives
  • Establish individual business development plan for every colleague to ensure budget targets are met or exceeded
  • Create, deliver, and regularly monitor target business development, recruitment, and retention activities and results objectives for each colleague
  • Ensure that standard markup fees are established and maintained
  • Regularly direct the work of at least two or more other full-time employees or their equivalent
  • Has the authority to hire or fire other employees, or the employee's suggestions and recommendations as to the hiring, firing, advancement, promotion, or any other change of status of other employees
Competencies
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments
  • Team Work - Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives
  • Writes clearly and informatively; Able to read and interpret written information
  • Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
  • Contributes to profits and revenue
  • Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce
  • Treats people with respect; Keeps commitments; Inspires the trust of others; Works with
  • Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity
  • Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events
  • Attendance/Punctuality - Is consistently at work and on time
  • Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan
  • Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed
  • Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles
  • Reacts well under pressure; Treats others with respect and consideration regardless of their status or position
  • Demonstrates accuracy and thoroughness; Applies feedback to improve performance
  • Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly
  • Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly
Qualifications
  • Previous staffing or industry experience required
  • At least 5 years of experience in management, experience in commercial staffing is preferred
  • Proven performance in branch management, P&L responsibility, and sales management required
  • Direct supervision of multiple direct reports required

Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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