Retail Operations Supervisor

2 weeks ago


Atlanta, Georgia, United States careersatsuitsupply Full time

Retail Operations Supervisor

Location: Atlanta |

Department: Retail

Contract: Full time

Role Overview:

As a Retail Operations Supervisor, you will play a pivotal role in delivering exceptional customer service at Suitsupply. Your primary responsibility will be to support the Store Manager effectively while overseeing a dedicated team of Sales Assistants.

Key Responsibilities:

  • Ensure customers receive outstanding service throughout their shopping experience.
  • Assist the Store Manager in daily operations and strategic planning.
  • Lead and manage a team of Sales Assistants, fostering a positive work environment.
  • Handle back-office functions including reporting, inventory management, and stock control.
  • Analyze sales performance and implement strategies for improvement.
  • Maintain high standards of quality and service within the store.
  • Ensure compliance with all operational procedures and guidelines.
  • Delegate tasks effectively to optimize team performance.
  • Uphold the Suitsupply brand image through proper merchandising practices.
  • Inspire and motivate the team to achieve excellence in service and sales.

This position may be ideal for you if you possess:

  • 2-3 years of experience in a supervisory retail role.
  • Demonstrated success in a similar retail environment.
  • Strong analytical skills with the ability to interpret sales data.
  • Exceptional leadership and communication abilities.
  • Outstanding customer service skills.
  • Capability to coach and inspire team members.
  • A focus on sales and service excellence.
  • Flexibility to work various shifts, including weekends.

Performance Metrics:

  • Overall store performance and efficiency.
  • Achievement of sales targets and key performance indicators (KPIs).
  • Customer satisfaction levels regarding in-store experiences.

Benefits:

  • Competitive pay structure with commission opportunities.
  • Generous uniform allowance that updates each season.
  • 40% discount on all Suitsupply merchandise.

We invite you to explore this opportunity and consider how you can contribute to our team.



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