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Retail Operations Supervisor

2 months ago

Atlanta, Georgia, United States Swatch Group Full time
About Us

Swatch embodies the fusion of art, design, fashion, and technology, infusing each piece with a unique spark of creativity. As a result, Swatch is viewed as a canvas showcasing a diverse range of expressions. With cutting-edge styles, trendsetting designs, and technology-friendly features, owning a Swatch is a remarkable experience.

Swatch Group is proud to be an equal opportunity employer that values diversity and is dedicated to environmental sustainability. We offer a competitive benefits package that includes:
  • Comprehensive health, dental, and vision insurance (eligible from the 1st of the month following 30 days; generous employer contribution)
  • Immediate enrollment in the 401(k) plan with a 100% vested employer match after one year
  • Company-paid life insurance and Long Term Disability coverage
  • 18 PTO days annually, increasing to 23 PTO after five years
  • 7 days of extended paid leave for medical, parental, and military purposes
  • Holiday pay
  • Optional Flexible Spending Account, Short Term Disability, and Accident/Hospital Indemnity insurance
  • Employee product discounts
  • Opportunities for internal transfers and career growth
  • $500 Employee Referral Bonuses
  • Compensation structure: Base Pay plus Commission
For more details, please visit: https://transparency-in-

Position Overview

We are in search of a skilled Retail Operations Supervisor to lead our Swatch Store. The ideal candidate will be an experienced Retail Manager with a strong emphasis on driving sales and delivering exceptional customer service.

Key Responsibilities

Responsibilities
  • Enhance sales performance and support sales targets
  • Oversee daily operations of a specialty retail outlet
  • Collaborate with the Store Manager to cultivate a cohesive and high-performing team
  • Establish a benchmark for superior customer service and sales achievements
  • Uphold visual merchandising standards
  • Inspire and develop staff; lead by example
  • Safeguard the security of cash, inventory, and other company assets in accordance with guidelines
  • Promote the SWATCH brand positively through effective communication, enthusiasm, and professionalism
Qualifications

Qualifications
  • Minimum of 3-5 years of experience in an Assistant Manager role, preferably in specialty retail
  • Team-oriented mindset
  • Creative problem-solving abilities
  • Capacity to think and respond in a dynamic, fast-paced environment
  • Strong sense of responsibility and accountability
  • Proactive approach to challenges