Dental Office Coordinator

11 hours ago


Cape Coral, Florida, United States Heartland Dental and Supported Offices Full time
About the Role

We are seeking a highly skilled and experienced Business Assistant to join our team at West Cape Family Dental in Cape Coral, FL. As a Business Assistant, you will play a vital role in supporting our front office operations, ensuring seamless patient care, and contributing to the success of our dental practice.

Key Responsibilities
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
  • Utilize Dentrix for patient scheduling and records, schedule and confirm appointments for multiple providers, and file patient insurance claims.
  • Post insurance and patient payments, process accounts receivables, and review treatment plan fees and payment options with patients.
  • Partner with providers and team members to implement Heartland Dental systems to optimize office potential.
What We Offer
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
  • Front-loaded education and training, providing opportunities to develop to your full potential.
  • Access to on-demand Daily Pay.
Requirements
  • 1+ year of dental front office experience.
  • Experience working in a fast-paced and customer-centric environment.
  • Excellent communication and organizational skills.
  • The ability to maintain confidentiality and handle sensitive information.
About Heartland Dental

As the largest and one of the fastest-growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2300 supported doctors in 38 states and over 1400 supported offices. We are committed to living our core values, which promote diversity and inclusion, and provide equal opportunities in employment.



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