Chief Program Excellence Officer

4 days ago


Baltimore, Maryland, United States Inforrm Full time
Job Summary

We are seeking a highly skilled and experienced Chief Program Excellence Officer to join our team at Inforrm. As a key member of our organization, you will be responsible for ensuring the excellence of our programs and initiatives, driving innovation, and fostering collaboration across teams.

Key Responsibilities
  • Strategic Leadership
    • Develop and implement comprehensive strategies to ensure alignment with our mission and goals.
    • Provide visionary leadership to managers, program directors, and staff to drive program excellence and innovation.
    • Collaborate with senior leadership, funders, and partners to shape the overall strategic direction of our programs.
  • Program Design and Development
    • Lead the design and development of high-impact initiatives and programs.
    • Ensure that all Center initiatives and programs implemented by the Center are designed to be evidence-based, scalable, and sustainable.
    • Foster a culture of continuous improvement and innovation across the Center.
  • Program Execution, Optimization, Management, and Evaluation
    • Oversee the effective and efficient implementation of all initiatives and programs.
    • Design, establish, and maintain Center-wide processes to ensure consistency and quality across programs.
    • Ensure consistent monitoring and evaluation of program performance, making data-driven adjustments as needed to achieve desired outcomes.
    • Optimize resource allocation and utilization across programs to maximize impact.
  • Stakeholder Engagement and Collaboration
    • Build and maintain strong relationships with key internal and external stakeholders, including funders, collaborators, core partners, and civic leaders and organizations.
    • Manage engagements with stakeholders to gather insights, feedback, and support to advance Center initiatives and programs.
  • Team Leadership and Development
    • Manage, lead, and mentor a team of directors and develop high-performing program teams.
    • Foster a collaborative and inclusive team culture that encourages innovation and excellence and aligns with the culture of the organization.
    • Provide regular feedback and professional development opportunities for team members.
  • Reporting and Accountability
    • Prepare and present regular reports for senior leadership and partners on program performance and impact.
    • Ensure transparency and accountability in all program activities.
Requirements
  • Advanced Degree
    • Advanced degree in Business, Communication, Public Policy, Public Administration, or related field.
  • Experience
    • A minimum of 7 years of experience working in strategic planning, project management, or other related work.
    • Additional experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
  • Preferred Qualifications
    • Minimum of 15 years of experience in program management and leadership roles, preferably within business, management consulting, or public sector with increasing responsibility.
    • Proven track record of designing and implementing high-impact programs.
    • Strong strategic thinking and problem-solving skills.
    • Excellent organizational and process optimization abilities.
    • Exceptional interpersonal and communication skills.
    • Significant experience in leading, managing, and developing high-performing program teams.
    • Demonstrated ability to build and maintain strong relationships with diverse stakeholders, including funders, subject matter experts, and public sector leaders.
    • Demonstrated commitment to the mission and values of the Center.


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