Service Coordinator

5 days ago


Houston, Texas, United States Abstrakt Marketing Group Full time
Job Title: Service Coordinator/Administrative Assistant

Job Type: Full-time

Description:

This is a full-time, direct placement for Abstrakt Marketing Group.

Work Schedule: 8 am to 4:30 pm, Monday through Friday. Occasional after-hours contact may be required to answer questions or verify company business information.

Holiday Pay: Abstrakt Marketing Group follows Local Union 211 guidelines for observed holidays, paid at standard rate.

Vacation Pay: 5 days paid vacation per work-year, with no carryover to the following year.

Personal Days: 40 hours/yr, requiring a doctor's note after 3 consecutive days of absence.

Health Benefits: Abstrakt Marketing Group provides family health coverage according to company policy and current law.

Simplified Employee Pension Plan: Eligible after 3 years for company profit sharing plan.

Job Responsibilities:

  • Coordinate with Service Managers to assign field personnel for service calls, start-ups, and warranty jobs.
  • Create Work Orders and Purchase Orders for Service operations.
  • Coordinate field personnel for preventive maintenance and fixed-price repairs.
  • Maintain calendar for PMs, OnCall & Vacation Requests.
  • Prepare Time Sheets for weekly review & Wednesday payroll.
  • Order materials and coordinate deliveries of parts for maintenance and service calls.
  • Review daily Work Order assignments for completion and billable status.
  • Create Work Order folders for review and Invoicing.
  • Assemble weekly reports for Service Meeting Review.
  • Maintain/Manage information for reporting of State/Federal regulated materials, such as Refrigerant.
  • Maintain/Manage database of customers/vendors.
  • Maintain/Manage database for GPS System, vehicle repair, and mileage as needed.
  • Accept and perform special assignments as required.

Requirements:

  • Bachelor's degree in business or related field preferred.
  • At least 3 years of experience in service coordination or customer service.
  • Proficiency in Microsoft Office.

Salary: $35,000 to $45,000/yr


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