Team Supervisor

2 weeks ago


Bel Air, Maryland, United States Capriotti's Bel Air Full time
Benefits and Perks

Complimentary Meals and Employee Discounts

Flexible Work Schedule

Continuous Training Opportunities

Company Overview

Capriotti's Sandwich Shop is a vibrant, Fast Casual dining establishment with a robust expansion strategy, operating over 170 locations. We are currently in search of a Team Supervisor. At Capriotti's, we thrive in a dynamic atmosphere characterized by strong core values and a sense of enjoyment.

If you are ready to advance your career, take on diverse responsibilities, and be part of a high-energy team dedicated to outstanding QUALITY & SERVICE, this role may be ideal for you.

We recognize that our greatest asset is our workforce. Every individual is significant, and every contribution is valued.

Team Supervisor Job Summary

Sharing Our Passion One Sandwich at a Time: Achieving Capriotti's mission starts and ends with you.

You will represent the company and uphold our Uncompromising Standards of Quality and Service by ensuring that hot food is served hot, cold food is served cold, and all food is fresh, in a clean environment, while dressed in full uniform and wearing a smile.

Team Supervisor Responsibilities

- Assign tasks and delegate responsibilities to ensure Team Members are ready for our guests.

- Train Team Members and new hires in their respective roles.

- Foster a collaborative team environment by acknowledging and celebrating individual and team achievements.

- Adhere to inventory management protocols and guidelines.


- Comply with all Capriotti's procedures and operational policies, including cash handling, sanitation, and safety/security measures, to ensure the safety of all Team Members and guests during each shift.

- Assist in managing labor costs.

- Act with integrity, honesty, and knowledge to promote Capriotti's values and culture.

- Demonstrate proficiency in all areas of shop operations to assist where necessary during assigned shifts.


- Maintain cleanliness and organization throughout the establishment and ensure proper setup and breakdown of all areas, including the dining area, restrooms, cold stations, grill, and preparation zones.

- Collaborate as a team to prepare for each shift.

- Effectively manage time while fulfilling all job responsibilities.

- Sustain a positive work atmosphere for Team Members and guests throughout each shift.

- Engage in marketing activities during designated days or times.

Team Supervisor Qualifications

- Must be over 18 years of age.

- Relevant work experience is required.

- Previous experience as a Team Supervisor is preferred.

- Exceptional guest service skills are essential.

- Ability to take direction and delegate tasks effectively.

- Capacity to thrive in a fast-paced environment.

- Team-oriented, adaptable, reliable, and possess a strong work ethic.

- Effective communication skills to keep all Team Members informed.

- Flexible schedule; primarily evenings and weekends. Store hours are from 10 AM to 8/9 PM. Closing typically takes an hour or less. Opening varies but starts at a minimum of 9 AM on non-catering days.

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