Healthcare Administrative Assistant
1 week ago
Benefits:
- 401(k)
- 401(k) matching
- Company events
- Dental coverage
- Health coverage
- Paid leave
- Vision coverage
Position Summary:
The Healthcare Administrative Assistant plays a vital role in managing patient scheduling, facilitating communication with patients, and supporting the operational functions of the clinic. This position requires effective handling of both outgoing and incoming patient interactions, maintaining precise documentation, and assisting with various administrative duties to promote efficient clinic operations. Additionally, flexibility to provide support for other administrative staff is essential.
Key Duties:
- Patient Coordination:
- Engaging with patients via telephone.
- Monitoring the communication inbox.
- Conducting patient outreach. - Authorization and Referrals:
- Processing pre-authorization requests.
- Managing referral overflow to ensure prompt handling.
- Updating laboratory interfaces with necessary diagnosis requests.
- Reviewing incoming faxes and assigning them to the appropriate provider or submitting requests for records. - Administrative Support:
- Providing coverage for administrative staff during absences.
- Assisting with clinical tasks as required to maintain continuity of patient care.
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