Front Desk Agent
15 hours ago
Join HEI Hotels & Resorts as a Front Desk Agent and be part of a dynamic team that delivers exceptional guest experiences. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming atmosphere that sets the tone for their stay.
Responsibilities:- Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Check guests in and out, handling room assignments, key cards, and other related tasks.
- Manage the front desk operations, including handling phone calls, responding to emails, and maintaining accurate records.
- Work collaboratively with other departments to ensure seamless guest experiences.
- Participate in ongoing training and development to enhance skills and knowledge.
- High school diploma or equivalent required.
- Previous hotel experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and accuracy with handling cash and credit transactions.
- Competitive salary and benefits package.
- Opportunities for career growth and advancement.
- Recognition and rewards for outstanding performance.
- Comprehensive training and development programs.
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