Refund Specialist

2 days ago


Colorado Springs, Colorado, United States Envision Radiology Full time
Job Title: Refund Specialist

Envision Radiology is seeking a highly skilled Refund Specialist to join our team. As a key member of our finance department, you will be responsible for reviewing patient accounts, identifying overpayments and credit balances, and working closely with insurance companies and internal billers to reconcile correct payments received.

Key Responsibilities:
  • Identify and investigate credit balances due to electronic or manual insurance overpayments, patient overpayments, and adjustments resulting from denials or contractual allowances.
  • Correct patient and insurance payments to patient accounts, calculate and enter contractual adjustments and patient discounts as needed.
  • Issue patient and insurance refunds.
  • Detect and resolve posting and payer trends and/or errors.
  • Handle internal and external phone calls regarding credit balances and refunds.
Requirements:
  • Three plus years' experience working with credit balances from electronic/manual EOBs, lockbox and patient payments or equivalent experience in patient accounting.
  • Three plus years' experience in medical billing and refunding insurances and/or patients' accounts or equivalent experience in patient accounting.
  • Detail-oriented, self-motivated, a problem solver, and a team player.
  • Ability to navigate multiple computer screens and browsers quickly and accurately.
  • Ability to excel in a fast-paced team environment.
Benefits:
  • Health benefits: medical, dental, vision, and life insurance.
  • Company-matched 401(k) plan.
  • Employee stock ownership plan.
  • Paid time off and paid holidays.
  • Employee assistance program.

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