IT Help Desk Professional

4 days ago


Carmel, United States theITSC Full time
Remote IT Support Advisor Opportunity

Join theITSC team as a Remote IT Support Advisor and enjoy the flexibility of working from home while providing expert technical support to our clients.

This is a great opportunity for individuals who want to work in a fast-paced and dynamic environment while also having the ability to work independently.

Responsibilities:

  • Provide technical support to clients via telephone, email, or chat.
  • Analyze complex technical issues and provide solutions or escalate to senior technicians as needed.
  • Develop and maintain knowledge of new technologies and software applications.
  • Collaborate with internal teams to resolve client issues efficiently.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 1 year of experience in technical support or customer service.
  • Strong knowledge of Windows operating systems, Microsoft Office, and other software applications.
  • Excellent communication and problem-solving skills.

Estimated Salary: $50,000 - $65,000 per year, depending on experience.



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