IT Help Desk Professional
4 days ago
Join theITSC team as a Remote IT Support Advisor and enjoy the flexibility of working from home while providing expert technical support to our clients.
This is a great opportunity for individuals who want to work in a fast-paced and dynamic environment while also having the ability to work independently.
Responsibilities:
- Provide technical support to clients via telephone, email, or chat.
- Analyze complex technical issues and provide solutions or escalate to senior technicians as needed.
- Develop and maintain knowledge of new technologies and software applications.
- Collaborate with internal teams to resolve client issues efficiently.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 1 year of experience in technical support or customer service.
- Strong knowledge of Windows operating systems, Microsoft Office, and other software applications.
- Excellent communication and problem-solving skills.
Estimated Salary: $50,000 - $65,000 per year, depending on experience.
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