Part Time Patient Care Coordinator

2 weeks ago

Waukesha, Wisconsin, United States Optum Full time

Opportunities with Optum

At Optum, we're proud to be a leader in health care services, serving communities for over a century.

Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and innovation.

Be part of a collaborative environment that strives for excellence, nurtures respect, and ensures high-quality care delivery to our patients.

Schedule:

8 hour shifts from 8:30am to 5:30pm, 2-4 times per week

Location:

N16W24131 Riverwood Dr, Waukesha, WI 53188

Primary Responsibilities:

Greets visitors and patients in person

Handles confidential information appropriately by protecting and disclosing information to only those authorized

Prioritizes by assessing and analyzing information to identify immediate emergency needs

Demonstrates technical knowledge and competence in the departmental procedures and maintains current physician on – call schedules to ensure appropriate communication to Optum Physicians

Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible

Obtains appropriate applications and forms, confirming signatures are on file. Photocopies / scans documents as needed

Provides patients with financial responsibility information and collects patient liabilities, document amounts in the appropriate fields, and balances the cash box daily

Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed

Provides wayfinding instructions and assists with hospital information as requested

Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed

Perform complex patient scheduling

May perform other duties upon request

What are the reasons to consider working for UnitedHealth Group?

Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.

Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

Medical Plan options along with participation in a Health Spending Account or a Health Saving account

Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

401(k) Savings Plan, Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

More information can be downloaded at:

High School Diploma / GED (or higher)

1+ years of customer service experience in an office setting or professional work environment

Basic level of proficiency with Microsoft Office products

Must be 18 years of age or older

Ability to work 8 hour shifts 2-4 times per week between 8:30am to 5:30pm

Ability to work Saturday once every 8 weeks

Ability to work occasional holidays

Preferred Qualifications:

Experience in a medical office or hospital admitting/registration office

Knowledge of medical terminology

Experience with electronic medical records system

Scheduling experience

Soft Skills:

Excellent customer service skills

Excellent written and verbal communication skills

Demonstrated ability to work in fast paced environments

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life.

Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere:

UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.


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