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Customer Service Representative

2 months ago

Clifton, New Jersey, United States THOMAS TOBIN Full time
About Our Agency

At Thomas Tobin, our mission is to provide exceptional customer service and help individuals manage the risks of everyday life. We are a growth-oriented agency with a team of highly motivated individuals who are committed to excellence and personal achievement.

Job Summary

We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused, needs-based review process to educate customers about insurance options.

Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal and listening.
  • People-oriented.
  • Detail oriented.
  • Proactive in problem solving.
  • Able to learn computer functions.
  • Ability to work in a team environment.
What We Offer
  • 401K.
  • Hourly pay plus commission/bonus.
  • Health benefits.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours.
  • Growth potential/Opportunity for advancement within my agency.
  • Hiring Bonus.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.