Customer Service Representative

3 weeks ago


Clifton, New Jersey, United States THOMAS TOBIN Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for establishing customer relationships, following up with customers as needed, and using a customer-focused, needs-based review process to educate customers about insurance options.

As a member of our team, you will have the opportunity to develop leads, schedule appointments, identify customer needs, and market appropriate products and services. You will also receive a competitive compensation package, including hourly pay plus commission/bonus, health benefits, paid time off, and flexible hours.

To be successful in this role, you will need to have excellent communication skills, be people-oriented, detail-oriented, and proactive in problem solving. You will also need to be able to learn computer functions and work in a team environment.

If you are motivated to succeed and have a passion for helping others, we encourage you to apply for this exciting opportunity.

Responsibilities:

  • Establish customer relationships and follow up with customers as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements:

  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal and listening.
  • People-oriented.
  • Detail oriented.
  • Proactive in problem solving.
  • Able to learn computer functions.
  • Ability to work in a team environment.


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