Customer Service Representative

7 days ago


Clifton, New Jersey, United States Aero Manufacturing Company Full time
Job Summary

Aero Manufacturing Company is seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have 10-15 years of experience in Customer Service and Administrative Assistant roles, with a strong working knowledge of MS Office Suite and QuickBooks.

Key Responsibilities:

  • Proactively process and manage customer orders and customer requests.
  • Ensure orders are entered accurately and resolve any issues related to customer orders.
  • Communicate policies and procedures to customers and internal teams.
  • Prepare correspondence and reports to inform sales and accounts of relevant order/account information.
  • Work closely with sales personnel to resolve customer issues and manage order status.

Requirements:

  • Outgoing and professional demeanor.
  • Strong organizational skills and attention to detail.
  • Ability to prioritize and multi-task in a fast-paced environment.
  • Excellent analytical, critical thinking, and problem-solving skills.
  • Team player with a strong work ethic and hands-on approach.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Please submit your resume and current salary to be considered for this exciting opportunity.



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