Seasonal Sr. Customer Service Representative

4 days ago


Clifton, New Jersey, United States Enterprise Holdings Full time
Job Summary

We are seeking a Seasonal Sr. Customer Assistance Representative to join our team at Enterprise Holdings. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience.

Key Responsibilities
  • Take incoming calls from customers, providing information and resolution on reservations, rate quotes, and general questions.
  • Manage outgoing calls for callback management.
  • Interact with other branches, insurance companies, dealerships, repair shops, and other vendors to resolve customer issues.
Requirements
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong customer service skills and a positive attitude.
What We Offer

As a Seasonal Sr. Customer Assistance Representative, you will have the opportunity to work with a dynamic team, develop your skills, and gain valuable experience in customer service. We offer a competitive salary and benefits package, as well as opportunities for advancement and professional growth.



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