Hotel Front Desk Representative

2 days ago


Schaumburg, Illinois, United States HYATT Hotels Full time
Job Overview

As a key member of our team, you will be responsible for providing exceptional guest service and ensuring seamless check-in and check-out experiences for all hotel guests. Your excellent organization and communication skills will enable you to effectively handle cash transactions, answer phone calls, and provide local information to guests in an attentive and courteous manner.


About the Role

This role is ideal for individuals who are passionate about delivering top-notch customer service and have a keen eye for detail. You will work closely with our front desk team to ensure that every guest feels welcome and valued.


Key Responsibilities
  • Check in and check out hotel guests efficiently and effectively
  • Handle cash transactions accurately and securely
  • Answer phone calls and respond to guest inquiries
  • Provide local information and recommendations to guests

Salary Range

The estimated salary for this role is $45,000 - $55,000 per annum, depending on experience.



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