IT Asset Manager

6 days ago

Arlington, Virginia, United States The Norland Group Full time
Job Summary

We are seeking a highly skilled IT Asset Manager to join our team at The Norland Group. As an IT Asset Manager, you will be responsible for managing the lifecycle of software and hardware assets, ensuring compliance with licensing agreements and minimizing risks and costs.

Key Responsibilities
  • Build and maintain a comprehensive software asset profile for assigned software licenses, including user entitlements, mobile devices, laptops/workstations, and servers.
  • Oversee software license compliance and lifecycle management, including understanding of different licensing types and methods.
  • Collaborate with vendors to manage recurring IT infrastructure invoices and negotiate pricing.
  • Perform detailed data analysis and research to validate licensing compliance and user entitlements, ensuring overall company software compliance and minimizing licensing costs.
  • Work closely with colleagues to ensure customer software and hardware needs are met, focusing on customer needs and deadlines to prevent service issues.
  • Document issue resolution using a service desk ticketing system.
  • Ensure maintenance, support, and upgrade protection renewals are managed in advance of their expiration.
  • Review and negotiate pricing with vendors and service providers.
  • Perform secondary coverage duties related to IT procurement and other duties related to IT Asset, Maintenance & Procurement Coordinator.
  • Respond to and complete IT licensing audits in a timely manner.
  • Identify issues with existing assets and license processes and procedures, taking corrective action.
  • Collaborate with IT Security, Network and Systems, Applications, Customer Service, and BSA teams to ensure proposed or purchased software meets business requirements.
  • Improve processes and tools associated with asset lifecycle management to minimize risk and cost to the organization.
Requirements
  • Bachelor's degree in Business or IT technical/management or AA with 2 years experience or 4 years equivalent related experience with extended knowledge in software/asset licensing, compliance, and tracking.
  • Strong understanding of IT systems and applications.
  • Maintain strong vendor relationships.
  • Knowledge of software asset management processes, including software licensing, compliance practices, and software contracts.
  • Ability to reason, plan, direct, and evaluate situations to make appropriate recommendations for the procurement of suggested products.
  • Must display tact and self-discipline necessary to interface effectively with coworkers, customers, vendors, and all levels of management, building a culture of trust.
  • Ability to manage multiple tasks, while effectively focusing on priority issues while staying within service level agreement targets.
  • Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks.
Preferred Skills
  • Knowledge of ERP business systems to facilitate procurement process.
  • Excellent customer service skills.
  • Proficient in Microsoft Office Suite with strong Outlook and Excel skills.
  • Ability to create, document, and follow processes and procedures.
Security Responsibilities

Must comply with all company security and data protection/usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company-provided resources.

  • Incumbent must be eligible for DoD Personal Security Clearance.
Work Environment
  • This job operates in a professional office environment.
  • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
  • Must be able to work in confined spaces for long periods.
  • Hybrid work schedule may be available.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Must have the ability to work overtime as necessary.
  • Must be able to sit and operate a personal computer for long periods.

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