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IT Asset Manager

2 months ago

Arlington, Virginia, United States Innova Solutions Full time
Job Summary

Innova Solutions is seeking an experienced IT Asset and Licensing Administrator to join our team. As an IT Asset and Licensing Administrator, you will be responsible for managing IT software entitlements, compliance, and renewals for software and hardware assets utilized throughout the company.

Key Responsibilities
  • Manage IT Software Entitlements: Ensure that all software licenses are properly managed, and entitlements are up-to-date.
  • Compliance and Renewals: Oversee the renewal process for software and hardware assets to minimize risks and control costs.
  • Software Licensing Audits: Perform software licensing audits at the request of software publishers to ensure compliance.
  • Process Improvement: Represent IT in process improvement reviews to identify areas for efficiency improvements and operational cost savings.
  • Software Asset Profile: Build and maintain the software asset profile for software licenses assigned to individual users, mobile devices, laptops/workstations, and servers.
  • Licensing Compliance: Ensure that the company is in compliance with software licensing agreements and regulations.
  • Vendor Management: Support and interface with vendors for recurring IT infrastructure invoices and vendors.
  • Data Analysis: Engage in detailed data analysis/research to validate licensing compliance, user license entitlements to ensure overall company software compliance and minimizing licensing costs.
  • Collaboration: Collaborate with colleagues to ensure that customer software and hardware needs are met.
  • Issue Resolution: Document issue resolution using the service desk ticketing system.
  • Renewal Management: Ensure that maintenance, support, and upgrade protection renewals are managed in advance of their expiration.
  • Pricing Negotiation: Reviews and negotiates pricing with vendors and service providers.
  • Secondary Duties: Perform secondary coverage duties related to IT procurement and other duties related to IT Asset, Maintenance & Procurement Coordinator.
  • IT Licensing Audits: Respond to and complete IT licensing audits in a timely fashion.
  • Process Improvement: Identify issues with existing assets and license processes and procedures and take corrective action.
  • Collaboration: Work closely with IT Security, Network and Systems, Applications, Customer Service and BSA teams to ensure proposed or purchased software meets business requirements.
  • Process Improvement: Improve processes and tools associated with asset lifecycle management to minimize risk and cost to the organization.
Requirements
  • Education: Bachelor's degree in business or IT technical/management or AA with 2 years' experience or 4 years equivalent related experience with extended knowledge in software/asset licensing, compliance, and tracking.
  • Knowledge: Understanding of IT systems and applications.
  • Vendor Management: Maintain strong vendor relationships.
  • Software Asset Management: Knowledge of software asset management processes including software licensing, compliance practices and software contracts.
  • Problem-Solving: Reason, plan, direct, and evaluate situations to make appropriate recommendations for the procurement of suggested products.
  • Communication: Display tact and self-discipline necessary to interface effectively with coworkers, customers, vendors, and all levels of management build culture of trust.
  • Time Management: Manage multiple tasks, while effectively focusing on priority issues while staying within service level agreement targets.