Customer Service Lead

4 weeks ago


Richmond, California, United States Burlington Full time
Customer Service Lead Role

Burlington is seeking a skilled Customer Service Lead to oversee the front of lines and ensure efficient service. Key responsibilities include:

Directing cashier coverage and customer flow to optimize service delivery
Collaborating with the management team to communicate promotions and company updates
Monitoring and validating returns, exchanges, check authorizations, voids, and other transactions
Supporting training for team members

This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment. If you have a passion for delivering exceptional customer service and leading a team, we encourage you to apply for this exciting opportunity.

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