Account Executive

3 days ago

Albany, New York, United States FirstLight Fiber Full time
Job Title: Account Executive

FirstLight Fiber is a leading telecommunications company committed to innovation and excellence. We provide cutting-edge solutions to our customers while fostering a dynamic and inclusive workplace culture.

Job Summary:

The Account Executive is a key role in driving revenue growth and bringing in net-new business from prospects and existing customers. This position is responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline.

Key Responsibilities:
  • Negotiate and close sales opportunities
  • Identify prospect needs and provide guidance and solution recommendations
  • Develop a mastery of FirstLight's products and services and connect client business objectives with our offerings
  • Be proactive in opportunity development, including conducting outreach to prospects to establish relationships and identify new sales opportunities
  • Build and expand relationships with Economic Buyers in prospect accounts
  • Assist prospects in maximizing the return on their investment with FirstLight
  • Establish yourself as a 'Trusted Advisor' to the prospect
  • Support in retaining newly acquired customers and expanding footprint through cross/up sell opportunities
  • Stay abreast of competition, competitive issues, and products
  • Provide regular reporting of pipeline and forecast through the CRM system
  • Collaborate with peers and management to continually improve the sales organization
  • Provide expertise around areas of interest to discuss industry best practices and development of high-level strategies
  • Bring net new and innovative ideas to the internal team and the customer
  • Assist in creating an environment of teamwork and continuous improvement
  • Demonstrate a commitment to excellence (i.e. strong business acumen)
  • Partner with sales and pre-sales engagement members to align goals and ensure ongoing refinement
Qualifications & Preferences:
  • 5+ years of B2B sales experience, preferably in a telecom or ISP environment
  • Experience in the SLED vertical preferred
  • Knowledge of Erate, RFP/Q/B, government contracting, and higher education market required
  • Proven track record of exceeding new logo sales quotas
  • Strong knowledge of telecommunications industry and terminology
  • Experience selling to Mid-Market to Large Enterprise, Healthcare, and Financial services, with an emphasis on new logo growth, prospecting, and cold calling
Personal Attributes:
  • Customer Focused: Approaching all opportunities through the lenses of the prospect or customer
  • Strategic: Able to prioritize and manage multiple accounts within territory
  • Persuasive: Achieves 'win-win' positioning, guiding others to change status quo
  • Resourceful: Able to overcome obstacles and barriers to find appropriate sales solutions
Benefits and Compensation:

FirstLight Fiber offers a competitive benefits package including a comprehensive medical benefit, tuition reimbursement, paid time off, 401(k), and flexible work arrangements.

Estimated base annual salary is anticipated to be between $80,000-$85,000. Pay ranges represent a good faith annual estimate at the time of the job posting. Actual pay will be based on multiple factors including experience, skill sets, location, internal equity, and market rates.

Join us in shaping the future of our dynamic telecommunications company and making a difference in the world through telecommunications.

Your expertise and leadership can help us achieve our goals and empower our employees to thrive.

About FirstLight Fiber:

FirstLight Fiber provides fiber-optic data, Internet, data center, cloud, and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network.

FirstLight Fiber offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud, and voice services.

FirstLight Fiber's clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.

FirstLight Fiber is committed to cultivating and preserving a culture of diversity, and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight Fiber is committed to fostering an environment where everyone feels welcomed, valued, respected, and recognized.

FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight Fiber's equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

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