Director, Client Integration Specialist
4 days ago
About the Role
The Client Integration team at Thegradcafe plays a crucial role in integrating our clients' first-party data into our platform. This team combines elements of engineering, consulting, and technical account management to facilitate integration, ensure its ongoing success, and assist with digital campaigns. Our work involves understanding our clients' marketing objectives and adjusting Epsilon's technology to reach these goals. In this role, you'll have the chance to solve challenging technical problems and work with some of the top names in advertising.
Key Responsibilities
- Manage and mentor a team including both managers and individual contributors. Ensure the quality and efficiency of their output and serve as the primary point of escalation.
- Set standards for the team with regards to client support, technical excellence, and customer service to cross-teams.
- Drive results with both internal impact on client integration, and externally to other cross-teams and clients.
- Continually evaluate team's bandwidth against current work, incoming sales, and product pipeline to identify staffing and training needs.
- Advisor to internal/external stakeholders and proactively reaches out to educate on best practices, new tools, and industry trends.
- Continuously challenge status quo and looks both holistically and granularly to identify automation and innovation opportunities.
- Inspire team by providing growth opportunities through impactful goals and cross-training.
- Provide relevant, timely, and concise information to senior and executive leadership.
- Proactively evaluate companywide processes and look to improve them, with focus on making an impact across the team and organization.
- Occasional travel required (approximately 1-2 days per quarter).
Requirements
- Ideal candidates will have an excellent business aptitude coupled with a strong technical background.
- A proven track record in successfully managing and leading large initiatives, including aspects of design, vision, and organization of the effort.
- Previous AdTech and MarTech experience.
- Excellent communication and client-facing skills, ability to convey technical aspects to a non-technical audience.
- Strong attention to detail and delivery of high-quality results.
- High level of expertise with web technologies.
- Strong command of SQL, JavaScript and hands-on programming experience.
- Previous experience in working with databases, including an understanding of database structures and the ability to run queries for data interaction and analysis.
- Prior consulting experience is desirable.
Experience and Education
- 15+ years of experience in a technical role.
- 10+ years leadership experience.
- 5+ years of experience in digital marketing technology.
- Bachelors in Computer Science, MIS or related field, or equivalent experience.
-
Director, Client Integration
2 months ago
Chicago, Illinois, United States Epsilon Full timeJob DescriptionThe Client Integration team at Epsilon holds a key role in integrating our clients' first-party data into our platform. This team combines elements of engineering, consulting, and technical account management to facilitate integration, ensure its ongoing success, and assist with digital campaigns. Our work involves understanding our clients'...
-
Director of Client Integration and Operations
13 hours ago
Chicago, Illinois, United States The Post At Mint Hill Llc Full timeAbout the RoleThe Post At Mint Hill Llc is seeking a highly skilled and experienced Director of Client Integration and Operations to join our team. As a key member of our organization, you will be responsible for leading our client integration efforts and ensuring the successful implementation of our solutions.Key ResponsibilitiesLeadership and...
-
Client Integration Specialist
8 hours ago
Chicago, Illinois, United States Epsilon Full timeJob DescriptionThe Client Integration Specialist is responsible for providing technical solutions and strategies to achieve our client's digital marketing objectives, including integrating new clients onto Epsilon PeopleCloud, managing the technical relationship with existing clients; implementing new platform capabilities, driving automation initiatives and...
-
Systems Integration Engineer
5 days ago
Chicago, Illinois, United States Grantek Systems Integration Full timeJob DescriptionCompany OverviewGrantek Systems Integration is a leading provider of integrated automation, smart manufacturing, and industrial information solutions. Our clients are top Fortune 100 companies and recognized consumer brands.We offer a dynamic work environment where you can express your creative ideas and talents by working on a variety of...
-
Client Support Specialist
2 weeks ago
Chicago, Illinois, United States Prepaid Expense Card Solutions, Inc. Full timeCLIENT SUPPORT SPECIALISTOVERVIEW:Under the direct guidance of the Director of Customer Operations, Client Support Specialists serve as the primary point of contact for users, ensuring their satisfaction with Prepaid Expense Card Solutions, Inc.'s offerings. Their main responsibility is to deliver exceptional client support aimed at enhancing users'...
-
API Integration Specialist
3 days ago
Chicago, Illinois, United States Solving IT Full timeAbout the RoleSolving IT is seeking a highly motivated and experienced API Integration Specialist to join our team. As a Hybrid Developer - API Integration, you will be responsible for developing custom integrations between Jira and Jira Align, leveraging their respective APIs.Key ResponsibilitiesWork with stakeholders to define requirements for which...
-
Client Engagement Specialist
2 weeks ago
Chicago, Illinois, United States UPshow Full timeUPshow is transforming the landscape of digital signage in commercial spaces by integrating premier sports and entertainment content with innovative marketing solutions. Focusing on high-quality offerings such as exclusive sports packages, strategic promotions, and robust partnerships, we provide a cloud-based platform that merges user-friendliness with...
-
Client Relationship Specialist
2 weeks ago
Chicago, Illinois, United States Fidelity TalentSource LLC Full timeJob Overview:Client Relationship SpecialistAs a Client Relationship Specialist, you will be responsible for cultivating and maintaining relationships with Fidelity's most esteemed clients. Your commitment to transparency and ethical practices will foster client loyalty and engagement, allowing you to create enduring, positive connections. You will gain...
-
Client Success Specialist
2 weeks ago
Chicago, Illinois, United States Tandem Full timeThe CompanyAt Tandem, we are dedicated to enhancing access to precision healthcare solutions for diverse patient populations. Our innovative software and service designs empower health systems to leverage genetic information effectively, advancing early detection and treatment of critical health issues. Our state-of-the-art platform has demonstrated the...
-
Client Engagement Specialist
2 weeks ago
Chicago, Illinois, United States 6G Holdings - SWTHZ Full timeBecome a Part of Our Innovative Team at 6G Holdings - SWTHZAt SweatHouz (SWTHZ), we are a premier wellness organization committed to enhancing the health and vitality of our clients through specialized contrast therapy. Our unique approach to health and wellness integrates infrared sauna sessions, cold plunge therapy, and rejuvenating vitamin-C showers, all...
-
Client Support Specialist
2 weeks ago
Chicago, Illinois, United States The Larko Group Full timeClient Support Specialist Company: The Larko Group Position Overview:The Larko Group is seeking a dedicated Client Support Specialist who is committed to delivering exceptional service in every interaction. This role is essential in fostering a positive experience for our clients. Key Responsibilities: Provide thorough support to both internal and external...
-
Client Relationship Specialist
2 weeks ago
Chicago, Illinois, United States Fidelity TalentSource LLC Full timeJob Overview:Client Relationship SpecialistAs a Client Relationship Specialist, you will be responsible for nurturing connections with Fidelity's esteemed clientele. Your commitment to transparency and ethical practices will foster client loyalty and engagement, paving the way for enduring, positive partnerships. You will gain insights into managing a...
-
Client Relationship Specialist
2 weeks ago
Chicago, Illinois, United States Fidelity TalentSource LLC Full timeJob Overview:Client Relationship SpecialistAs a Client Relationship Specialist, you will be instrumental in cultivating connections with Fidelity's most esteemed clients. Your commitment to transparency and ethical practices will foster client loyalty and engagement, enabling you to establish enduring, positive relationships with Fidelity. You will acquire...
-
Client Relationship Specialist
2 weeks ago
Chicago, Illinois, United States Fidelity TalentSource LLC Full timeJob Overview:Client Relationship SpecialistIn the role of Client Relationship Specialist, you will be responsible for nurturing connections with our esteemed clients. Your commitment to transparency and trust will foster client loyalty and engagement, enabling you to cultivate enduring, positive relationships. You will gain insights into managing a portfolio...
-
Client Relationship Specialist
2 weeks ago
Chicago, Illinois, United States Fidelity TalentSource LLC Full timeJob Overview:Client Relationship SpecialistAs a Client Relationship Specialist, you will be instrumental in nurturing connections with Fidelity's most esteemed clients. Your commitment to transparency and ethical practices will foster client loyalty and engagement, enabling you to cultivate enduring, positive relationships. You will develop skills to manage...
-
Client Relations Specialist
2 weeks ago
Chicago, Illinois, United States Transcend Practice Management Full timeJob DescriptionClient Relations Specialist – Financial ServicesMust possess experience in the wealth management sector.Location: Hybrid work modelCompensation: $60,000 - $70,000 (base salary plus bonuses)At Transcend Practice Management, we understand that the best talent has options in the wealth management field. Joining our team is a strategic...
-
Mulesoft Integration Specialist
3 days ago
Chicago, Illinois, United States BCforward Full timeAbout the RoleBCforward is seeking a highly motivated Mulesoft Integration Specialist to join our team. As a key member of our team, you will be responsible for ensuring seamless integration of software systems and applications.Key ResponsibilitiesDesign and implement Mulesoft integration solutions to meet business requirementsCollaborate with...
-
Client Success Specialist
2 weeks ago
Chicago, Illinois, United States Tandem Full timeThe CompanyAt Tandem, we are dedicated to enhancing the landscape of healthcare through innovative solutions that prioritize patient outcomes. Our advanced technology empowers healthcare providers to deliver personalized care, ensuring that patients receive the best possible support throughout their journey. We pride ourselves on our proven platform that...
-
Client Success Specialist
1 week ago
Chicago, Illinois, United States Cancer IQ Full timeJob OverviewAbout the OrganizationCancerIQ is at the forefront of enhancing access to precision cancer prevention, early detection, and treatment across diverse patient demographics. Our innovative software and tailored services empower healthcare systems to leverage genetic insights to proactively combat cancer on a large scale. Our cutting-edge,...
-
Client Support Specialist
2 weeks ago
Chicago, Illinois, United States Metropolitan Family Services Full timeAbout Us:Metropolitan Family Services is dedicated to empowering families to learn, earn, heal, and thrive. As a mentor, motivator, and advocate, we have been a catalyst for change since 1857, helping families achieve their fullest potential and positively influence their communities.As Illinois' first comprehensive human services agency, we serve over...