Director, Client Integration
2 months ago
Job DescriptionThe Client Integration team at Epsilon holds a key role in integrating our clients' first-party data into our platform. This team combines elements of engineering, consulting, and technical account management to facilitate integration, ensure its ongoing success, and assist with digital campaigns. Our work involves understanding our clients' marketing objectives and adjusting Epsilon's technology to reach these goals.
In this role, you'll have the chance to solve challenging technical problems and work with some of the top names in advertising. The Director of Client Integration is a hands-on leadership role within our team. After acquiring proficiency in our platform and tools, you will actively participate in both company and client initiatives, collaborating with cross-functional teams.
Your involvement will span across the client lifecycle, from onboarding through campaign execution, to continual support. Your primary responsibilities will include spearheading strategic initiatives and managing a dedicated team within the organization, reinforcing our commitment to client success. ResponsibilitiesManage and mentor a team including both managers and individual contributors.
Ensure the quality and efficiency of their output and serve as the primary point of escalation. Set standards for the team with regards to client support, technical excellence, and customer service to cross-teams
Drive results with both internal impact on client integration, and externally to other cross-teams and clients
Continually evaluate team's bandwidth against current work, incoming sales, and product pipeline to identify staffing and training needs.Advisor to internal/external stakeholders and proactively reaches out to educate on best practices, new tools, and industry trends
Continuously challenge status quo and looks both holistically and granularly to identify automation and innovation opportunities
Inspire team by providing growth opportunities through impactful goals and cross-training
Provide relevant, timely, and concise information to senior and executive leadership. Proactively evaluate companywide processes and looks to improve them, with focus on making an impact across the team and organization. Occasional travel required (approximately 1-2 days per quarter)QualificationsIdeal candidates will have an excellent business aptitude coupled with a strong technical backgroundA proven track record in successfully managing and leading large initiatives, including aspects of design, vision, and organization of the effort.
Previous AdTech and MarTech experience
Excellent communication and client-facing skills, ability to convey technical aspects to a non-technical audience
Strong attention to detail and delivery of high-quality results
High level of expertise with web technologies
Strong command of SQL, JavaScript and hands-on programming experience
Previous experience in working with databases, including an understanding of database structures and the ability to run queries for data interaction and analysis
Prior consulting experience is desirable
Experience and Education15+ years of experience in a technical role10+ years leadership experience5+ years of experience in digital marketing technology
Bachelors in Computer Science, MIS or related field, or equivalent experience
Additional InformationAbout EpsilonEpsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy.
Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services.
Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.
Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:Our Culture:
Life at Epsilon:
Great People Deserve Great BenefitsWe know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process. #LI-KG1REF237600G
-
Chicago, Illinois, United States Google India Pvt Ltd Full timeApply for Senior Director, Assurance, Risk, Compliance, And Integrity, Career Progress Consultants in Chicago for Year of Experience on
-
Managing Director, Client Account Team
2 months ago
Chicago, Illinois, United States TEKsystems Full timeOne North is a full-service digital agency creating experiences that perform, evolve and inspire. Unlike traditional agencies, we stitch together a deep level of expertise across disciplines so that we can do the work of multiple teams. With capabilities in brand and communications, digital experience, technology and infrastructure, and optimization and...
-
Chicago, Illinois, United States Google India Pvt Ltd Full timeApply for Director, Content And AI Policy, Risk, Compliance, Integrity, Career Progress Consultants in Chicago for Year of Experience on
-
Director, Client Support and Operations
2 months ago
Chicago, Illinois, United States Upfront Healthcare Full timeUpfront is hiring a highly motivated Director of Client Support and Operations eager to serve our rapidly expanding client base and take our operation to the next level. Keys to success? Strong customer service orientation and passion, a data driven approach to prioritization, and excellent organizational skills Help us deliver continuous value to our...
-
Client Support Coordinator
4 hours ago
Chicago, Illinois, United States Marquee Event Group Full timePosition Overview:The Client Service Representative plays a vital role within the Marquee Event Group, a leading provider in the event planning sector. Our organization prides itself on delivering exceptional service and an extensive inventory to ensure client satisfaction at every event.Role Summary:As an integral part of the Sales Team, the Client Service...
-
Chicago, Illinois, United States Publicis Groupe Full timeJob OverviewWe are seeking a highly experienced and skilled Senior Director, Client Management – Travel Vertical to join our team at Publicis Groupe. As a key member of our organization, you will play a pivotal role in driving revenue growth and enhancing client relationships by leveraging our advanced digital media solutions.Key Responsibilities:Client...
-
Client Onboarding Executive Director
2 months ago
Chicago, Illinois, United States JPMorganChase Full timeJob Description The Client Onboarding team is responsible for driving and coordinating all aspects of the setup of custom card and cash management services to ensure a best-in-class experience for our clients. As a Client Onboarding Executive Director for the Commercial Bank (CB) you will act as an Implementation Manager, and be responsible for managing a...
-
Client Strategist
1 month ago
Chicago, Illinois, United States teamworkonline Full timeChicago Sports Network (CHSN) seeks an experienced Client Strategist to accelerate partnership revenue by creating innovative, data-driven and culturally authentic fan-first marketing solutions for our clients. This role is best suited for a strong storyteller who knows how to uncover consumer insights (particularly at the local level) and is a pro when it...
-
Integrations Architect
4 weeks ago
Chicago, Illinois, United States Spaulding Ridge Full timeJoin our team at Spaulding Ridge as an Integration ArchitectSpaulding Ridge is a global advisory and IT implementation firm dedicated to helping organizations achieve financial clarity and operational efficiency. Our values are centered around fostering meaningful relationships with our clients, partners, team, and community. We are looking for an...
-
Client Services Coordinator
5 days ago
Chicago, Illinois, United States Catholic Charities Full timePosition Overview:As a Client Services Coordinator, you will play a vital role in the Behavioral Health Department by facilitating the initial contact and assessment of clients seeking support. Your responsibilities will encompass a range of essential functions aimed at ensuring a smooth onboarding process for clients.Key Responsibilities:1. Conduct...
-
Client Finance Executive
53 minutes ago
Chicago, Illinois, United States CMI Media Group Full timeJob Title: Client Finance DirectorCompany: CMI Media GroupOverview:CMI Media Group, a leader in healthcare marketing for over three decades, is comprised of a diverse group of professionals committed to assisting clients in establishing robust connections with their target demographics. Our approach integrates advanced technology, data-driven insights, and...
-
Listed Futures Sales Director
2 days ago
Chicago, Illinois, United States Jobs via eFinancialCareers Full timeAbout the RoleWe are seeking an experienced Listed Futures Sales Director to join our team at a multinational financial institution. As a key member of our sales team, you will be responsible for building and maintaining relationships with institutional clients, including funds, CTAs, asset managers, and wealth management firms.The ideal candidate will have...
-
Data Integrity
2 months ago
Chicago, Illinois, United States Guggenheim Partners Full timePosition SummaryGuggenheim Partners Investment Management is hiring a Data Integrity Team Leader within the Business Operations department. The Team Lead will coach and manage the data integrity team responsible for ensuring that data accuracy, consistency, analytics, and NAIC designations are maintained across all systems and data sources. This involves...
-
Lead Integration Consultant
5 days ago
Chicago, Illinois, United States Cayuse Full timeExciting Opportunity at Innovative Research CompanyAre you driven by the challenge of tackling intricate issues and contributing to a global scientific mission? At Cayuse, we are committed to enabling organizations to enhance their research capabilities and create a positive impact worldwide. We are seeking a skilled Integration Consultant to support our...
-
Client Success Advocate
6 days ago
Chicago, Illinois, United States UPshow Full timeUPshow is transforming the landscape of digital engagement in commercial spaces by integrating premium sports and entertainment content with innovative marketing solutions. Our platform is designed to provide business owners with unparalleled control over their content, ensuring that their displays serve as dynamic tools for engaging and understanding their...
-
Lead Integration Consultant
6 days ago
Chicago, Illinois, United States Cayuse Full timeExciting Opportunity at Innovative Research CompanyAre you driven by the challenge of addressing intricate issues and contributing to global advancements in scientific research? At Cayuse, we empower organizations to enhance their research capabilities and create a positive impact worldwide. We are seeking a skilled Integration Consultant to support our...
-
Project Director
2 months ago
Chicago, Illinois, United States BlueTeam Full timeProject Director - Private Sector - BlueTeamWe are...BlueTeam is a U.S. based service provider specializing in commercial restoration, construction and roofing — both domestic and international — and our clients are the world's premier commercial portfolio owners and operators.We are a turnkey provider for portfolio managers, owners, asset managers...
-
Client Engagement Specialist
6 days ago
Chicago, Illinois, United States UPshow Full timeUPshow is transforming the landscape of digital signage in commercial spaces by integrating premier sports and entertainment content with innovative marketing solutions. Focusing on high-quality offerings such as exclusive sports packages, strategic promotions, and robust partnerships, we provide a cloud-based platform that merges user-friendliness with...
-
Head of Client Financial Operations
1 hour ago
Chicago, Illinois, United States CMI Media Group Full timeJob Title: Client Finance DirectorCompany: CMI Media GroupOverview:With a rich history spanning over three decades in healthcare marketing services, CMI Media Group comprises a diverse team of professionals committed to facilitating robust connections between clients and their target demographics. Our approach integrates advanced technology, insightful data...
-
Client Success Specialist
5 days ago
Chicago, Illinois, United States Tandem Full timeThe CompanyAt Tandem, we are dedicated to enhancing access to precision healthcare solutions for diverse patient populations. Our innovative software and service designs empower health systems to leverage genetic information effectively, advancing early detection and treatment of critical health issues. Our state-of-the-art platform has demonstrated the...