Office Manager

2 days ago


Knoxville, Tennessee, United States University Physicians' Association Full time
Job Overview

University Physicians' Association is seeking a highly skilled and experienced Office Manager to lead the business operations of University Cancer Specialists in Knoxville, TN. This is a full-time position that will play a critical role in the continued growth and success of our medical oncology practice.

Key Responsibilities:

  • Oversee the overall business office functions, including scheduling, staffing, front office registration, back-office operations, order tracking, payroll, quality control, and verification of insurance.
  • Develop and implement strategies to improve operational efficiency and effectiveness.
  • Supervise and mentor office staff to ensure excellent customer service and high-quality care.
  • Collaborate with the Practice Administrator to track department costs and expenses, prepare statistical information and reports, and benchmark performance metrics.
  • Ensure compliance with regulatory requirements, including TOSHA, TJC, and other licensure and regulatory requirements.
  • Process payroll in a timely and accurate manner.
  • Handle highly confidential information and maintain employee files.

Requirements:

  • Minimum two years of experience in a managerial role.
  • Bachelor's degree or equivalent desired, but not required.
  • Strong knowledge of medical terminology, anatomy, and physiology, as well as regulatory agency guidelines and requirements.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and physicians.
  • Ability to operate standard equipment and maintain medical records.

What We Offer:

  • A competitive salary and benefits package, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, 401k Plan with immediate vesting and company match, Life Insurance, and more.
  • A dynamic and supportive work environment with opportunities for professional growth and development.
  • The chance to make a meaningful difference in the lives of our patients and the community we serve.

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