Office Manager

3 days ago


Knoxville, Tennessee, United States UNIVERSITY PHYSICIANS ASSOC INC. Full time
Job Title: Office Manager

University Physicians' Association is seeking a highly skilled and experienced Office Manager to join our team. As a key member of our administrative staff, you will be responsible for overseeing the day-to-day operations of our office, ensuring seamless communication and coordination with our healthcare team, and providing exceptional patient care.

Responsibilities:
  • Manage and coordinate office operations, including scheduling, staffing, and front office registration
  • Develop and implement policies and procedures to ensure efficient and effective office operations
  • Supervise and train office staff, providing guidance and support to ensure excellent patient care
  • Monitor and control office expenses, ensuring adherence to budgetary targets
  • Prepare statistical information and reports for management, benchmarking performance metrics against internal and external sources
  • Communicate with patients, staff, and physicians, providing exceptional customer service and resolving complex issues
Requirements:
  • Minimum two years of experience in a managerial role
  • Bachelor's degree or equivalent desired, but not required
  • Knowledge of medical terminology, anatomy, and physiology, as well as regulatory agency guidelines and requirements
  • Ability to operate standard equipment and demonstrate counseling techniques
  • Professionalism, interpersonal, and communication skills, with a focus on creating and sustaining therapeutic and ethical relationships with patients and healthcare teams
What We Offer:
  • A competitive salary and benefits package, including PTO, sick leave, medical, dental, vision, STD, LTD, 401(k) plan with immediate vesting and company match, life insurance, and more
  • A dynamic and supportive work environment, with opportunities for professional growth and development
  • A comprehensive training program, with ongoing support and guidance to ensure success in your role

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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