Office Manager

2 weeks ago


Knoxville, Tennessee, United States UNIVERSITY PHYSICIANS ASSOC INC. Full time
Job Title: Office Supervisor

University Physicians Association, Inc. is seeking a highly skilled Office Supervisor to join our team at University Plastic Surgeons, a busy physician's office located at the UT Medical Center in Knoxville.

Job Summary:

The Office Supervisor will be responsible for directing, supervising, and coordinating staff and activities at the physician office to provide quality, cost-effective care. This role requires a strong leader who can ensure efficient clinic flow, manage weekly payroll and staff schedules, and establish office policies in accordance with established physician office and hospital standards.

Key Responsibilities:
  • Ensure efficient clinic flow and manage staff schedules
  • Responsible for weekly payroll and staff schedules
  • Establish office policies in accordance with established physician office and hospital standards
  • Initial employee training, mandatory yearly training, and monitoring of job performance
  • Review and monitor office financial performance, including physician CME, reimbursements, and operating costs
  • Code charges and work with the administrator
  • Coordinate activities with the billing office, including demographics and insurance, patient balances, and overdue accounts
  • Ensure proper resolution of all customer satisfaction issues related to clinic sites
  • Liaison between practice providers and office employees and between practice and outside vendors/hospital
  • Review and implement processes that align with quality measures and department goals
  • Facilitate credentialing information as needed
Requirements:
  • Minimum of three (3) years of physician office supervision in a healthcare organization required
  • Prefer experience working with both cosmetic (self-pay) and reconstructive billing to insurance
  • Prior coding experience required

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more.


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