Office Manager
7 days ago
University Physicians Association, Inc. is seeking a highly skilled Office Supervisor to oversee the daily operations of our busy physician's office located at the UT Medical Center in Knoxville.
Key Responsibilities:
- Ensure efficient clinic flow and optimize patient care.
- Manage weekly payroll and staff schedules to maintain a productive work environment.
- Develop and implement office policies in accordance with established physician office and hospital standards.
- Provide initial employee training, mandatory yearly training, and monitor job performance, including annual performance reviews.
- Review and monitor office financial performance, including physician CME, reimbursements, and operating costs.
- Code charges and work with the administrator to ensure accurate billing.
- Coordinate activities with the billing office to include demographics, insurance, patient balances, and overdue accounts.
- Ensure proper resolution of customer satisfaction issues related to clinic sites.
- Liaise between practice providers, office employees, and outside vendors/hospital.
- Review and implement processes that align with quality measures and department goals.
- Facilitate credentialing information as needed.
Requirements:
Minimum of three (3) years of physician office supervision experience in a healthcare organization required. Prefer experience working with both cosmetic (self-pay) and reconstructive billing to insurance. Prior coding experience required.
Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more.
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