Customer Service Representative

1 week ago

Lancaster, Pennsylvania, United States Aigul Bodnar - State Farm Agent Full time
Job Overview

Position Summary:
Are you an enthusiastic individual who excels at delivering outstanding customer service? Do you enjoy interacting with clients and making a meaningful difference? If so, a career with Aigul Bodnar - State Farm Agent could be an excellent opportunity for you. Our agents are committed to promoting State Farm's top-tier insurance and financial service offerings, allowing you to become a vital part of a reputable brand.


Key Responsibilities:

  • Build lasting customer relationships and actively follow up to ensure ongoing satisfaction.
  • Utilize a customer-focused, needs-based approach to assist clients in navigating various insurance options, enabling them to make well-informed choices.
  • Contribute to business expansion by generating leads, scheduling appointments, and effectively marketing customized products and services to cater to diverse customer requirements.

As a Team Member, you will enjoy:

  • Simple IRA
  • Hourly compensation plus commission/bonus
  • Paid time off (including vacation and personal/sick days)
  • Flexible working hours
  • Opportunities for professional growth
  • Numerous chances for career advancement within our agency
  • Reimbursement for licensing fees

Qualifications:

  • Genuine interest in marketing products and services that meet customer needs and preferences.
  • Excellent communication skills across all formats - written, verbal, and attentive listening.
  • A customer-oriented mindset with a strong attention to detail.
  • Proactive problem-solving skills, ensuring prompt resolutions for customer inquiries.
  • Ability to learn and efficiently navigate computer systems.
  • A collaborative attitude, thriving in a fast-paced team environment.

If you are driven to succeed and envision yourself in this role, we encourage you to submit your application. We will reach out to you regarding the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm.

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