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Customer Service Representative

2 months ago

Lancaster, Pennsylvania, United States Mister Car Wash Full time
About Mister Car Wash

Mister Car Wash is a dynamic and fast-paced environment where you can grow your career and achieve your goals. With new stores in development, we have opportunities for every team member to advance their career.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, building relationships with customers, and recommending products and services that meet their needs.

Key Responsibilities
  • Provide outstanding customer service and build trusting relationships with customers
  • Recommend products and services that best meet customer needs
  • Create a positive and welcoming environment for customers
  • Maintain the location's appearance and cleanliness
  • Follow all safety procedures and policies, including appearance expectations
Requirements
  • Outgoing personality with strong people and listening skills
  • Ability to connect with customers and understand their needs
  • Attention to detail and pride in work
  • High energy and interest in being active outdoors in varying temperatures and weather conditions
  • Strong work ethic and team-player attitude
  • Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
  • Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head
What We Offer
  • Competitive hourly pay and tips
  • Generous paid time off starting day one
  • Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more
  • Flexible scheduling
  • Growth opportunity with a national employer
  • Opportunity for performance-based pay increases after 30 days of employment
  • Best-in-class training and development to take your career to the next level
  • Free car washes weekly
Equal Employment Opportunity

Mister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We participate in the E-verify system nationwide.