Business Process Improvement Consultant

7 days ago


Baltimore, Maryland, United States Booz Allen Hamilton Full time
Job Summary

Booz Allen Hamilton is seeking a highly skilled Implementation Services Analyst to join our team. As an Implementation Services Analyst, you will work with a dynamic team supporting a high-visibility program that develops innovative IT solutions and provides portfolio management services to client agencies.

Key Responsibilities
  • Provide functional support as part of a client service team for IT data applications.
  • Become proficient with IT applications from both functional and technical perspectives.
  • Manage, track, and report client requests and program statistics.
  • Create and manage data analysis tools to assist users in reviewing data for key insights and potential issues.
  • Work together with resources to analyze technical and business implications of regulatory policy, test user stories, and identify or verify defects.
Requirements
  • Experience with direct client interaction and contributing to ticket tracking and other internal processes.
  • Experience in Agile development and quality assurance.
  • Experience with Microsoft Excel or VBA, and further developing proficiency.
  • Ability to manage prioritization of multiple tasks.
  • Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements.
  • Bachelor's degree.
Preferred Qualifications
  • Experience with data gathering and quantitative analysis.
  • Experience with IT Capital Planning and Investment Control (CPIC).
  • Possession of strong written and verbal communication skills.
  • Possession of strong organizational skills.
Benefits

At Booz Allen Hamilton, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care.

Compensation

Salary at Booz Allen Hamilton is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $60,400.00 to $137, annualized USD.



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