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Pharmacy Order Processing Specialist
2 months ago
HealthCare Support is currently seeking a Order Entry Pharmacy Technician to fill a vital role.
Key Responsibilities:
- Efficiently triage, interpret, and input medication orders into the computerized system while adhering to the pharmacy's accuracy and productivity benchmarks. Regularly audit entries against documentation and make necessary adjustments.
- Conduct drug calculations, including basic mathematical conversions (e.g., milligrams).
- Address and resolve issues related to claim denials identified during adjudication, and manage follow-up claims in the Point of Sale (POS) system.
- Maintain up-to-date knowledge of Medicaid claim regulations and procedures.
- Generate reports and keep management informed regarding unpaid claims and those pending follow-up.
- Deliver exceptional customer service to both internal and external clients, in alignment with company values.
- Assist with drug preparation and dispensing under the direct supervision of a licensed pharmacist.
- Perform additional tasks as assigned, which may include supporting various areas of the pharmacy as directed by management.
- Work Schedule: Monday to Friday with alternating weekends; work hours may vary based on weekend coverage, typically an 8-hour shift between 3:30 PM and 12 AM.
- High school diploma or equivalent.
- Experience in a pharmacy-related role.
- Basic understanding of pharmaceuticals, medication terminology, and the metric system; proficiency in computer operations.
- Licenses/Certifications: As mandated by state regulations, specifically required in the state of Massachusetts.
- Detail-oriented, goal-driven, a team player with strong customer service and communication skills.
- Over 2 years of experience as an Order Entry Technician in a specialty pharmacy environment.
- Immediate enrollment in Health Insurance.
- Dental Insurance.
- Life Insurance.
- Employee Assistance Program (EAP).
- Access to Investment Accounts.
- Career and educational resources through our Ingenovis ACT (Advocacy) Program.
HealthCare Support Staffing, LLC. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
