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Pharmacy Order Processing Specialist
2 months ago
HealthCare Support is currently seeking a dedicated Order Entry Technician to join our team. This role is essential in ensuring the accurate processing of medication orders in a fast-paced environment.
Key Responsibilities:
- Efficiently triage, interpret, and input medication orders into the computerized order management system while adhering to accuracy and productivity benchmarks.
- Conduct audits of entered data against documentation, making necessary corrections to maintain integrity.
- Perform essential drug calculations, including basic mathematical conversions.
- Address issues related to claim denials identified during adjudication and manage follow-up claims in the Point of Sale (POS) system.
- Stay updated on Medicaid claim regulations and processes to ensure compliance.
- Generate reports and keep management informed about outstanding claims and those requiring follow-up.
- Deliver exceptional customer service to both internal and external stakeholders, aligning with company values.
- Assist with medication preparation and dispensing under the direct supervision of a licensed pharmacist.
- Undertake additional tasks as assigned, which may involve supporting various areas within the pharmacy as directed by management.
Work Schedule:
This position typically requires availability Monday through Friday, with alternating weekends. Shifts are 8 hours long, scheduled between 3:30 PM and 12 AM.
Required Qualifications:
- High school diploma or equivalent.
- Experience in a pharmacy-related role.
- Basic understanding of pharmaceuticals, medication terminology, and the metric system.
- Proficiency in computer operations.
Licenses/Certifications:
Must possess any required certifications as mandated by state regulations, specifically in Massachusetts.
Preferred Qualifications:
- Minimum of 2 years of experience as an Order Entry Technician in a specialty pharmacy environment.
Benefits:
- Immediate enrollment in health insurance plans.
- Dental and life insurance coverage.
- Access to an Employee Assistance Program (EAP).
- Opportunities for investment account access.
- Career development and educational resources through our Ingenovis ACT (Advocacy) Program.
HealthCare Support Staffing, LLC is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.