Warehouse Operations Manager

3 weeks ago

Lincolnshire, Illinois, United States Illinois Employer Full time

Job Summary:

The Warehouse Process Lead is a critical role at Illinois Employer, responsible for overseeing the daily management of warehousing functions, including receiving, inventory storage, packing, and outbound order shipping. This position ensures the receipt, warehouse coordination, quality maintenance, and safety of goods coming through the warehouse.

Key Responsibilities:

  • Assist in supervising and coordinating activities of workers concerned with picking product and preparing it for same day shipping, both nationally and internationally, and via expedited carrier services
  • Train, motivate, and monitor performance of the Warehouse Team and provide constructive feedback as necessary
  • Improve area operations, efficiency, and servicing to both internal and external customers, including understanding S4 HANA processes, identifying and fixing issues, and uniformly training staff
  • Monitor the unloading of all materials, ensure materials are staged for quality and quantity verification
  • Report material received and confirm receiving reports accuracy
  • Monitor and measure warehouse performance to ensure efficient, effective movement and storage of material
  • Resolve discrepancies regarding invoices, packing slips, and receiving paperwork
  • Research and resolve quality/quantity discrepancies
  • Ensure materials/engines are staged for counting and inspection
  • Responsible for preparing outbound shipments on schedule and communicating with Customer Service on and issues or discrepancies
  • Maintain and manage the flow of paperwork for timely data entry
  • Monitor shipments to ensure customer specific requirements are met
  • Routinely enter and extract data from the appropriate computer system/software
  • Participate in continuous inventory cycle-count and yearly physical inventory as needed
  • Adhere to warehouse quality control guidelines and standards; make appropriate suggestions for improvements
  • Aide Assistant Warehouse Manager in establishing new processes for warehouse improvements
  • Drive forklift in a safe manner ensuring loads are stable and secure
  • Maintain an orderly work environment by ensuring general maintenance and organization of the dock and inventory areas
  • Monitor the work of other material handlers in the warehouse, planners, and projects to ensure appropriate process, quality, and quantity of work, staff needs, and training requirements
  • Make recommendations related to training and coaching
  • General housekeeping which includes sweeping, dusting, and mopping
  • Maintain an organized and secure work environment
  • Support co-workers in other departments as needed
  • Inform Manager of all noteworthy activities
  • Follow safety guidelines and department and corporate policies and procedures

Requirements:

  • Working knowledge of packaging methods and ability to determine packaging requirements
  • Ability to work independently with minimal supervision; be reliable and punctual
  • Effective team leadership skills
  • Ability to multi-task, establish priorities, and meet deadlines, maintain a flexible attitude and approach towards assignments, and maintain level of organization in a changing and fast-paced environment
  • Good command of the English language, both written and verbal
  • Ability to comprehend a variety of instructions, both oral and written
  • Ability to be tactful and diplomatic in challenging situations
  • Ability to maintain a high level of confidentiality
  • Good oral and written communication skills
  • Ability to define problems, collect data, and establish facts
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers and decimals; capable of understanding weights and measures
  • Intermediate knowledge of word processing and spreadsheet applications
  • Strong knowledge of computerized inventory system
  • Ability to operate fork lift trucks
  • Experience with UPS/FEDEX online software

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