Dental Office Coordinator

1 week ago


Round Rock, Texas, United States Pacific Dental Services Full time
About the Role

Pacific Dental Services is seeking a highly skilled and detail-oriented Dental Office Coordinator to join our team. As a key member of our front office staff, you will play a vital role in ensuring the smooth operation of our dental practice.

Key Responsibilities
  • Front Desk Operations: Manage the front desk area, greet patients, and handle phone calls in a professional and courteous manner.
  • Scheduling: Schedule appointments for patients, ensuring that each healthcare provider has a smooth and productive day.
  • Patient Communication: Interact and communicate with patients and guests in the reception area during their wait time, providing a warm and approachable disposition to each patient.
  • Administrative Tasks: Ensure that all tasks on the front office checklist are completed daily, including posting payments to patient accounts and maintaining accurate and up-to-date patient records.
  • Practice Management: Subject matter expert in practice management system, ensuring that patient registration, e-check in, and account information are accurate and up-to-date for each visit.
  • Team Collaboration: Active participant in daily morning huddles, monthly team meetings, and other meetings as required, demonstrating a thorough understanding of business imperatives and how the role directly impacts metrics.
Requirements
  • Education: High School Diploma or general education degree (GED)
  • Skills: Knowledge of office practices, technology applications, and patient insurances; results-oriented with excellent interpersonal, oral, and written communication skills.
  • Experience: Prior course work or on-the-job training in the fields of dentistry, insurance, or business preferred.
What We Offer
  • Competitive Compensation: $15.50-$21.50 per hour
  • Benefits Package: Medical, dental, and vision insurance, paid time off, tuition reimbursement, 401K, and paid time to volunteer in your local community.


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