Supply Chain Operations Specialist

2 weeks ago


Billerica, Massachusetts, United States Bruker Full time
Supply Chain Operations Specialist

Job Function: Logistics & Supply Chain

Overview:

Bruker is recognized as a global leader in analytical instrumentation, providing a wide array of advanced solutions across various research and development sectors. Our innovative systems and instruments are meticulously designed to enhance product safety, expedite market readiness, and assist industries in improving quality of life. With a legacy of 60 years in driving innovation, we proudly employ over 8,500 individuals across more than 90 locations worldwide.


Key Responsibilities:
  • Join our team as a Supply Chain Operations Specialist, focusing on logistics coordination.
  • Manage the processing of daily customer and service engineer returns across North and South America.
  • Oversee the loading and unloading of products from delivery vehicles and designated storage areas.
  • Facilitate the movement of materials from receiving or production areas to storage or other designated locations.
  • Organize and categorize materials or items on racks, shelves, or in bins based on product or supplier type.
  • Prepare and ship customer orders from inventory, ensuring accurate packing and organization.
  • Handle the processing of returned service items and customer returns, coordinating shipments back to repair centers.
  • Generate necessary documentation for shipments, including commercial invoices and packing lists.
  • Monitor customer support and field service commitments to ensure compliance with requirements.
  • Act as a resource for production planning and volume studies within the Sales and Service team.
  • Engage in process improvement initiatives and assist in developing organizational plans and procedures.
  • Participate in maintaining safety and operational standards within the logistics and warehouse environment.
  • Ensure compliance with company policies, legal regulations, and local requirements.
  • Perform additional duties as assigned.

Qualifications:
  • 4-6 years of experience in a warehousing or distribution environment related to instruments and consumables.
  • High School Diploma or GED, or equivalent work experience.
  • Experience with shipment processing using FedEx Ship Manager and DHL.
  • Familiarity with HTS, US Customs Regulations, EAR, ITAR, and Incoterms 2010.
  • Advanced skills in MS Office Suite (Excel, Outlook, Teams), SAP, and logistics compliance tools.
  • Strong written and verbal communication skills, with the ability to interact courteously with all stakeholders.
  • Prior safety training with a commitment to following safety standards and practices.
  • Demonstrated integrity and ethical standards in business operations.
  • Proven ability to deliver timely and efficient customer service.
  • Fluency in English is required; knowledge of additional languages is a plus.
  • Ability to meet physical demands, including lifting up to 75 lbs and maneuvering heavy equipment.
  • Valid Driver's License and reliable transportation are required.
  • U.S. Citizenship or Permanent Resident status is mandatory.

Bruker is an equal opportunity employer, committed to diversity and inclusion in the workplace. We offer a comprehensive benefits package, including medical, dental, 401(k), paid vacation, holidays, and tuition assistance, where applicable.



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