Global Supply Chain Quality Manager

5 days ago


Billerica, Massachusetts, United States E Ink Corporation Full time
About the Position

E Ink Corporation is seeking a highly skilled Global Supply Chain Quality Manager to join our team. As a key member of our Supply Chain Management department, you will be responsible for leading all supplier assessments, performance management, and improvement programs.

This is a hands-on position that requires developing and actively managing E Ink Corporation's supply base from supplier qualification to day-to-day tracking and improvement. You will work closely with cross-functional partners in Supply Chain Management, Operations Engineering, Manufacturing, and Development along with E Ink Supplier Quality colleagues located in Taiwan and China.

Key Responsibilities
  • Supplier Quality System Management: Improve, maintain, and manage supplier quality system for purchased material and service suppliers.
  • Collaboration and Communication: Collaborate with Supplier Quality colleagues at E Ink's sites in Taiwan and China to share best practices, implement global supplier management tools, and manage US-based suppliers to E Ink's Asian manufacturing sites.
  • Quality Metrics and Audits: Develop and maintain supplier quality metrics, conduct periodic audits and surveys of suppliers' facilities and processes to determine adequacy and capability of quality control and ability to comply with complete supplier quality requirements.
  • Corrective Actions and Remediation: Define and issue corrective actions and remediation with suppliers as necessary. Assist in root cause investigations to facilitate timely resolution of action plans.
  • Supplier Scorecards and Performance Management: Distribute Supplier Score Cards and interact routinely with Supply Chain Management, Engineering, and Suppliers to proactively improve the quality and performance of suppliers and contract manufacturers.
Requirements
  • Education and Experience: Bachelor's degree in a technical discipline (Engineering preferred) with 10+ years of experience and accomplishments in quality management.
  • Expertise and Skills: Expertise in supplier management best practices, including quality systems and auditing. Strong statistical background, demonstrated experience in developing, implementing, and sustaining a quality management system across global supply chain(s).
  • Communication and Interpersonal Skills: Strong verbal and written communication & presentation skills with ability to provide unbiased reports that are detailed and highly accurate. Excellent organization and time management skills.
  • Travel Requirements: Ability to travel domestically and internationally, approximately 10%.
Preferred Qualifications
  • Certifications: Certification as a ISO 9001:2015 Lead Auditor and Master Black Belt, Black Belt, or Green Belt.
  • Industry Experience: Experience in managing suppliers of specialty chemicals and/or films used in the electronics industry.
Benefits
  • Competitive Compensation: Competitive total compensation package.
  • Benefits and Perks: Medical, dental and vision on 1st day, company 401K match, 20 PTO days + 12 Holidays, unlimited sick time, casual day-to-day work environment, hybrid/flexible work environment (for some positions), and bonus program eligibility.


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