Technical Customer Advocate

4 days ago


Westwood, Massachusetts, United States IDEX Full time
Join Our Team

We are looking for a highly motivated Sales Support Representative to join our Microfluidics team. As a Sales Support Representative, you will be responsible for responding to customer inquiries, resolving issues, and ensuring seamless order processing.

With a focus on delivering exceptional customer experiences, you will work closely with our Technical Sales Coordinators, Operations, and Field Service Teams to provide superior service to our customers.

We offer a competitive salary range of $62,000 - $82,000 per year, depending on your level of experience. Our benefits package includes comprehensive health insurance, retirement savings plan, and generous paid time off.

Responsibilities:
  • Manage multiple tasks or inquiries simultaneously in a fast-paced environment.
  • Able to work in front of a computer for a large portion of the day.
  • Frequently required to stand, sit, talk, and hear.


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