Customer Service Representative
3 weeks ago
Mission of the Role (What you will be doing):
The Customer Service Representative provides a consistent, high-quality customer experience and models exceptional service in all
they do to create lasting partnerships by putting customers first. The CSR is the relationship and communication link between the
customer, sales, and operations and proactively serves as a critical point of contact for order management, service, and support,
problem-solving and relevant project information for their internal and external customers.
The CSR is a highly valued team member that works with the sales team and acts as an advocate of SupplyOne values, services and
capabilities to provide complete solutions and the full breadth of core product categories to meet and exceed sales growth targets.
Key Duties & Accountabilities (Primary responsibilities & quantifiable measurements):
- Process and confirm orders and/or communicate what needs to be ordered, the day they are received
- Generate standard quotes within 24 - 48 hours of receipt
- Answer phones by the 3rd ring, and all emails by the end of each day
- Build accurate specs and inventory items within 24-48 hours
- Resolve customer problems and elevate issues immediately to an acceptable, timely and appropriate resolution
- Monitor customer min/max, open orders, back orders and inventory levels alerting customers immediately to changes to deliver on time, in full and in spec (DIFOTIS)
- Must frequently use independent discretion, judgment and decision making skills to achieve quality and performance standards
- Serve as liaison with sales, purchasing, design, manufacturing and shipping
Essential Functions (Essential/secondary functions that support the primary responsibilities):
- Prepare proposals and miscellaneous correspondence
- Maintain thorough customer records
- Monitor and resolve slow payment issues
- Assist with slow moving inventory
- Expedite material based on customer needs
-
Customer Service Representative
1 month ago
Westwood, Massachusetts, United States NTI Full timeJob Title: Customer Service RepresentativeNTI, Inc. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our policyholders, answering their questions, and providing policy improvement...
-
Customer Service Representative
1 month ago
Westwood, Massachusetts, United States David's Bridal Full timeCustomer Service RepresentativeAt David's Bridal, we're seeking a highly skilled and enthusiastic Customer Service Representative to join our team. As a key member of our sales floor, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.Key Responsibilities:Provide personalized...
-
Customer Service Representative
4 weeks ago
Westwood, New Jersey, United States Domino's Pizza LLC Full timeBe the Face of Customer SatisfactionWe're looking for a Customer Service Representative who embodies positivity and enthusiasm. As a key member of our team, you'll be responsible for delivering exceptional customer experiences that leave a lasting impression.Key Responsibilities:Provide top-notch customer service via phone, email, and in-person...
-
Customer Service Representative
4 weeks ago
Westwood, Massachusetts, United States Talent Bridge Group, LLC. Full timeAbout the JobTalent Bridge Group, LLC. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional manner.Key...
-
Customer Service Representative
4 weeks ago
Westwood, California, United States Chevron Full timeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Chevron Stations Inc. This role involves providing exceptional guest service, conducting point-of-sale activities accurately, and maintaining a clean and safe environment for customers and employees.Key...
-
Customer Service Representative
1 month ago
Westwood, Massachusetts, United States NTI Full timeJob DescriptionNTI, Inc. is a leading provider of virtual work-at-home opportunities for individuals with disabilities and their caregivers. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advocate.Job SummaryThe Customer Service Advocate will be responsible for providing exceptional customer service...
-
Customer Service Representative
4 weeks ago
Westwood, Kansas, United States Massage Envy Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting the value of Total Body Care, and supporting clinic flow.Key Responsibilities:Provide outstanding customer service and...
-
Customer Service Representative
4 weeks ago
Westwood, Massachusetts, United States Which Wich Superior Sandwiches Full timeKey Responsibilities:Take guest orders and provide a superior payment experience.Recommend extras such as awesome shakes and cookies to enhance the guest experience.Confirm guest orders to ensure accuracy and completeness.Provide exceptional customer service and ensure superior sandwiches and service.About the Role:As a member of our team, you will be...
-
Customer Service Representative
4 weeks ago
Westwood, Massachusetts, United States Target Full timeKey Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest by authentically greeting and engaging in friendly conversation throughout each transaction. You will also welcome guests into self-checkout and provide assistance as needed, scanning and bagging all guest items efficiently.What You'll Bring:You will...
-
Customer Service Representative
1 month ago
Westwood, Massachusetts, United States Target Full timeBe a Part of Something Big at TargetWe're looking for a Guest Advocate to join our team at Target. As a Guest Advocate, you'll play a key role in creating a welcoming experience for our guests. You'll be the face of our brand, making connections with guests and providing top-notch service throughout each transaction.Key Responsibilities:Provide exceptional...
-
Customer Service Representative
4 weeks ago
Westwood, Massachusetts, United States IASIS Healthcare Full timeJob Summary:The SMG Primary Care Call Center Agent will be responsible for gathering information from patients to schedule appointments, process referrals, prepare prescription refills, and obtain basic clinical information.This role will also perform other duties as required by the manager, including appointment reminder calls, pre-visit planning, and...
-
Sales Associate
1 month ago
Westwood, California, United States Dollar General Full timeJob Summary:As a Sales Associate at Dollar General, you will be the point of contact for customers, assisting with setting and maintaining plan-o-grams and programs, and performing other duties as necessary to maximize profitability, customer satisfaction, and teamwork.Key Responsibilities:Unload trucks and receive merchandiseStock merchandise and rotate and...
-
Customer Service Ambassador
4 weeks ago
Westwood, Kansas, United States Life Time> Full timePosition OverviewThe Membership Concierge I plays a vital role in delivering exceptional customer service to all members and guests at Life Time. As the first point of contact, you will be responsible for ensuring a welcoming and valued experience for everyone who visits our clubs. In this role, you will have the opportunity to build value-based...
-
Retail Sales Representative
1 month ago
Westwood, Massachusetts, United States MarketSource Full timeJob DescriptionMarketSource is a leading provider of integrated sales and marketing solutions to Fortune 500 companies. We offer a dynamic environment that fosters creativity and provides opportunities for personal and professional growth.MarketSource is currently seeking a part-time, seasonal Retail Sales Representative to work at major retailer locations....
-
Sales Representative
6 months ago
Westwood, United States Graybar Full timeAre you ready? As a Sales Representative, you will develop relationships with new prospects and maintain relationships with established customers while selling Company products and services. Our Sales Representatives develop relationships with a wide variety of customers, learn about exciting technology and products, and grow their career in sales. In...
-
United States Postal Service
3 weeks ago
WESTWOOD, United States US Postal Service Full timeUS Postal Service - JobID: RjYxMkI5M0QmY2FuZF90eXBlPUVYVA [Mail Carrier / Package Handler / Postal Worker] As a Carrier Assistant with USPS, you'll: Deliver and collect mail on foot or by vehicle under varying road and weather conditions in a prescribed area; Maintain professional and effective public relations with customers and others; Delivers and...
-
Patient Access Representative
6 hours ago
Westwood, New Jersey, United States Ensemble Health Partners Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Patient Access Representative to join our team at Ensemble Health Partners. As a key member of our revenue cycle management solutions, you will play a critical role in ensuring accurate patient information and efficient admissions processes.Job ResponsibilitiesAssign accurate MRNs, complete...
-
Sales & Customer Service Associate
4 months ago
Westwood, United States Massage Envy Full timeOverview: Where Better Careers Begin! Massage Envy Westwood: 286 Fairview Ave, Westwood NJ 07675 Do you have a passion for helping others? At the Massage Envy Westwood franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our...
-
Customer Service-Patient Accounts
1 day ago
Westwood, United States Masis Professional Group Full timeMasis Professional Group is seeking a Customer Service/Patient Accounts professional for a local client in the Boston, MA area. This is a hybrid role with 2 days onsite. The ideal candidate will have prior experience in a call center, healthcare, or insurance company. Mon-Fri $23-$25/HR Receives and resolves patient inquiries via a high volume of incoming...
-
Customer Service-Patient Accounts
3 days ago
Westwood, United States Masis Professional Group Full timeMasis Professional Group is seeking a Customer Service/Patient Accounts professional for a local client in the Boston, MA area. This is a hybrid role with 2 days onsite.The ideal candidate will have prior experience in a call center, healthcare, or insurance company.Mon-Fri $23-$25/HRReceives and resolves patient inquiries via a high volume of incoming...