Front Desk Ambassador

1 week ago


Richmond Heights, Virginia, United States Four Points by Sheraton Richmond Airport Full time
Job Title: Front Desk Agent

Salary: $45,000 - $55,000 per year

About Our Company

Four Points by Sheraton Richmond Airport is committed to delivering exceptional guest experiences. We are dedicated to providing a welcoming environment for our guests and a positive work culture for our team members.

Job Description

We are seeking a motivated and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for ensuring seamless check-in and check-out experiences for our guests. You will provide information about our hotel, available rooms, rates, and amenities, while also assisting guests and resolving any challenges they may encounter.

Required Skills and Qualifications

To succeed in this role, you should have prior experience as a Hotel Front Desk Agent, Receptionist, or similar role. Experience with hotel reservation software, such as OnQ or Opera, is also an asset. Excellent communication and organizational skills are essential for this position.

Benefits

We offer a comprehensive benefits package, including health, dental, and vision insurance for full-time employees. Paid Time Off (PTO) and 401K plan with company match are also provided. Hotel discounts and paid holidays for full-time employees round out our benefits package.

Join Our Team

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply. We are an equal opportunity employer and welcome applications from diverse candidates.



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